Sales Development Representative

🕒 May 29

🌵 Arizona, Colorado, +3 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💵 Sales Development (SDR)

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SMG - Service Management Group

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

🤝 B2B

💰 Private Equity Round on 2021-10

Enterprise • SaaS • B2B

SMG - Service Management Group is a leader in enterprise experience management (XM) with a dual focus on industry-leading software and hands-on professional services. Their platform provides seamless and secure data integrations to enhance technology ecosystems, with capabilities for cross-channel feedback collection at every stage of customer and employee journeys. SMG offers powerful reporting and analytics tools, data-driven prescriptive actions, and services to guide businesses from being data-driven to insights-driven. They specialize in improving customer, employee, and brand experiences with tailored XM solutions for industries like restaurant, retail, and consumer services.

📋 Description

• Source new sales opportunities through targeted outbound calling, email, social outreach, networking, and lead follow-up to generate qualified interest. • Partner with sales leaders to identify named accounts and prioritize outbound prospecting against the right buyers and opportunities. • Research target organizations to understand structure, buyer roles, pain points, timing, program needs, and competitive landscape. • Generate at least 8 qualified discovery meetings per month and hand them off effectively to Sales Executives for opportunity development.

🎯 Requirements

• Bachelor’s degree or equivalent work experience. • Experience in inside sales or a sales-facing role, preferably in SaaS and customer experience environments. • Proven ability to prospect outbound, build pipeline, and book discovery meetings with prospective buyers. • Comfort working in a quota-driven compensation model with accelerator incentives. • Working knowledge of Microsoft Office, Salesforce, Outreach, LinkedIn Sales Navigator, or similar CRM and sales engagement tools. • 1–2 years of sales experience preferred. • Experience using CRM and marketing automation systems to generate, capture, nurture, track, and report on leads and conversions.

🏖️ Benefits

• Unlimited PTO • Extended parental leave • Company-issued equipment and tools • A culture built on connection, collaboration, and continuous improvement.