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Senior Systems Engineer

Job not on LinkedIn

đŸ”„ 0 minutes ago

🏈 Alabama, Arizona, +30 more states – Remote

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đŸ’” $97k - $155.2k / year

⏰ Full Time

🟠 Senior

⚙ Systems Engineer

đŸ‘» Ghost score 0%

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Logo of SNHU Careers

SNHU Careers

10,000+ employees

Founded 1932

đŸ’Œ Consulting

đŸ„ Healthcare

📣 Marketing

Consulting ‱ Healthcare ‱ Marketing

SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learners’ lives. The site promotes the university’s mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.

📋 Description

‱ Provide advanced production support for the Student Information System and related enterprise applications ‱ Serve as a technical subject matter expert for the SIS and broader application and service ecosystem ‱ Maintain and troubleshoot SIS integrations using APIs, web services, middleware, database interfaces, and other integration technologies ‱ Analyze complex technical issues across multiple systems and identify root causes ‱ Collaborate with application developers, database administrators, infrastructure teams, functional teams, business stakeholders, vendors, and external partners ‱ Monitor system performance, reliability, and data flows ‱ Identify opportunities for system and operational improvements ‱ Develop and maintain technical documentation, system diagrams, support procedures, and operational standards ‱ Participate in system upgrades, enhancements, implementations, requirements analysis, technical design, testing, deployment, and post-production support ‱ Participate in incident response, problem management, and change management activities ‱ Identify opportunities to automate manual processes and improve operational efficiency ‱ Provide technical guidance and mentorship to IT organization members ‱ Contribute to architectural discussions and establish sustainable, scalable, and supportable solutions ‱ Maintain awareness of higher education technology trends, vendor roadmaps, and emerging technologies ‱ Report to the Senior Director of SIS Platform and Development

🎯 Requirements

‱ 4+ years of experience supporting enterprise applications, systems, integrations, or related technology environments ‱ Bachelor's degree in computer science, information technology, or related field; equivalent experience in lieu of degree acceptable ‱ Experience troubleshooting complex production systems and resolving issues across multiple technology layers ‱ Strong experience with relational databases and SQL ‱ Experience with APIs, web services, data integrations, and enterprise application interfaces ‱ Strong analytical and problem-solving skills ‱ Ability to understand complex systems and trace issues across applications, databases, integrations, and infrastructure ‱ Strong written and verbal communication skills ‱ Ability to communicate technical concepts to technical and non-technical audiences ‱ Ability to work independently, prioritize competing demands, and take ownership of complex technical problems ‱ Employees must reside in and work from one of the approved states

đŸ–ïž Benefits

‱ High-quality, low-deductible medical insurance ‱ Low to no-cost dental and vision plans ‱ 5 weeks of paid time off ‱ Almost a dozen paid holidays ‱ Employer-funded retirement ‱ Free tuition program ‱ Parental leave ‱ Mental health and wellbeing resources ‱ Remote work option in approved states ‱ Reliable internet connection and dedicated, properly equipped workspace requirement for remote employees

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