
10,000+ employees
Founded 1932
đŒ Consulting
đ„ Healthcare
đŁ Marketing
Consulting âą Healthcare âą Marketing
SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learnersâ lives. The site promotes the universityâs mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.
đ„ 0 minutes ago
đ Alabama, Arizona, +30 more states â Remote
đ” $97k - $155.2k / year
â° Full Time
đ Senior
âïž Systems Engineer
đ» Ghost score 0%
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10,000+ employees
Founded 1932
đŒ Consulting
đ„ Healthcare
đŁ Marketing
Consulting âą Healthcare âą Marketing
SNHU Careers is the careers and hiring portal for Southern New Hampshire University, a nonprofit institution focused on transforming learnersâ lives. The site promotes the universityâs mission-driven culture, inclusive values, employee benefits (including remote work options and paid time off), and a wide range of job categories from academics and teaching to business operations, student support, marketing, and campus roles. It encourages talent community sign-ups and highlights professional development, diversity and equity initiatives, and flexible work arrangements.
âą Provide advanced production support for the Student Information System and related enterprise applications âą Serve as a technical subject matter expert for the SIS and broader application and service ecosystem âą Maintain and troubleshoot SIS integrations using APIs, web services, middleware, database interfaces, and other integration technologies âą Analyze complex technical issues across multiple systems and identify root causes âą Collaborate with application developers, database administrators, infrastructure teams, functional teams, business stakeholders, vendors, and external partners âą Monitor system performance, reliability, and data flows âą Identify opportunities for system and operational improvements âą Develop and maintain technical documentation, system diagrams, support procedures, and operational standards âą Participate in system upgrades, enhancements, implementations, requirements analysis, technical design, testing, deployment, and post-production support âą Participate in incident response, problem management, and change management activities âą Identify opportunities to automate manual processes and improve operational efficiency âą Provide technical guidance and mentorship to IT organization members âą Contribute to architectural discussions and establish sustainable, scalable, and supportable solutions âą Maintain awareness of higher education technology trends, vendor roadmaps, and emerging technologies âą Report to the Senior Director of SIS Platform and Development
âą 4+ years of experience supporting enterprise applications, systems, integrations, or related technology environments âą Bachelor's degree in computer science, information technology, or related field; equivalent experience in lieu of degree acceptable âą Experience troubleshooting complex production systems and resolving issues across multiple technology layers âą Strong experience with relational databases and SQL âą Experience with APIs, web services, data integrations, and enterprise application interfaces âą Strong analytical and problem-solving skills âą Ability to understand complex systems and trace issues across applications, databases, integrations, and infrastructure âą Strong written and verbal communication skills âą Ability to communicate technical concepts to technical and non-technical audiences âą Ability to work independently, prioritize competing demands, and take ownership of complex technical problems âą Employees must reside in and work from one of the approved states
âą High-quality, low-deductible medical insurance âą Low to no-cost dental and vision plans âą 5 weeks of paid time off âą Almost a dozen paid holidays âą Employer-funded retirement âą Free tuition program âą Parental leave âą Mental health and wellbeing resources âą Remote work option in approved states âą Reliable internet connection and dedicated, properly equipped workspace requirement for remote employees
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