Principal Services Solution Manager – West Coast

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $157k - $205.8k / year

⏰ Full Time

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Snowflake

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

💼 Consulting

📣 Marketing

Consulting • Marketing • Cloud Computing

Snowflake is a cloud-based data-warehousing company that provides a platform for data storage, processing, and analytics. It allows businesses to store data in a centralized location and perform complex queries and analytics on that data efficiently. Snowflake is designed to handle a wide range of data workloads and can scale dynamically to meet the needs of growing businesses.

📋 Description

• Spearhead services sales execution and project delivery success for key accounts • Engage C-level executives to create and execute services roadmaps that drive business outcomes • Own the entire professional services lifecycle from deal strategy and proposal creation through execution and forecasting • Serve as the expert for cloud-based data warehousing, business intelligence and AI-powered solutions • Lead high-performing teams and ensure customer satisfaction • Report to a Consulting Practice Director on the Americas Professional Services teams • Align with a Sales District Manager and Account Executives on services sales • Drive services sales enablement and execution while ensuring successful delivery for assigned accounts • Achieve quarterly Professional Services and Training bookings targets and meet utilization targets through active project delivery management • Track consumption progress and meet consumption targets for assigned accounts • Serve as the Professional Services point of contact for assigned accounts • Create and execute the overall services vision across sales and delivery • Own services delivery roadmaps, proposals, services opportunities and delivery • Collaborate cross-functionally to identify, scope, propose and sell Professional Services and Training • Develop engagement scope and statements of work • Conduct internal deal reviews and ensure project scope supports customer success • Optimize business operations processes for services sales • Build cross-functional relationships with legal, deal desk, account teams, sales, Professional Services and Training leadership, workload services and partners • Provide bookings forecasts and maintain command of the book of business • Align services engagements with customer business outcomes • Drive alignment with executive sponsors and customer stakeholders • Collaborate with SIs, GSIs and other delivery partners • Serve as the initial escalation point for customers and project teams • Own project outcomes and manage project financials, including revenue forecasting and expense management • Maintain customer satisfaction as reflected in survey scores • Collaborate with Education Services for training delivery • Provide services delivery activities such as Business Value roadmaps, Business Value Assessments, strategic roadmaps and Data Cloud Assessments • Collaborate deeply with AEs and SEs on account strategy • Contribute to internal process improvements across the team and Professional Services organization • Develop expertise in the aligned market through collaboration with Practice Directors, Sales teams and Global Industry Leaders, plus external research

🎯 Requirements

• 10+ years of experience in a Sales and Services Delivery role or similar capacity • Experience interfacing with executives and handling complex technical implementation projects, roadmapping and revenue forecasting • Direct experience, ideally within the respective market • Strong understanding of business solutions leveraging data, including Customer Data Platforms, cross-industry data sharing, AI and personalization • Proven track record of meeting booking, utilization and consumption targets • Ability to communicate and translate effectively across internal teams and customer organizational structures • Experience developing technology programs, defining milestones, success criteria, resource allocation and on-time delivery • Strong organizational skills and ability to work independently and manage multiple projects simultaneously • Big 5 or boutique strategy consulting experience is a differentiator • Client support and advisory technical role experience is a differentiator • Experience designing, leading, influencing and selling functional solution sets or cross-functional digital transformations is a differentiator

🏖️ Benefits

• Truly disruptive software product • Hands-on experience with bleeding-edge data warehouse technology • Opportunity to develop, lead and execute a market-changing initiative • Learn from a dedicated, experienced team of professionals