Principal Services Solutions Manager – Federal

🔥 0 minutes ago

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $184k - $241.5k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

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Snowflake

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2012

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

Snowflake is a cloud-based data platform and data warehouse-as-a-service. It enables organizations to store, process, analyze, and share large volumes of structured and semi-structured data across multiple clouds, with separated scalable compute and storage, built-in security and data-sharing capabilities, and support for analytics and machine-learning workloads. Snowflake is delivered as a managed SaaS offering for enterprise customers and is primarily marketed and sold as a B2B product.

📋 Description

• Own and execute the strategic vision for Professional Services across the US Federal Government, including Defense and Civilian • Drive services sales execution and act as strategic advisor for key accounts • Engage C-level executives to create and execute services roadmaps • Own the professional services lifecycle from deal strategy and proposal creation through execution and forecasting • Lead services sales enablement and successful services delivery for assigned accounts • Create and execute the overall vision for services sales and delivery • Own services delivery roadmaps, proposals, opportunity closing, and delivery • Collaborate with cross-functional teams to identify, scope, propose, and sell Professional Services and Training • Develop project scope and statements of work • Drive internal deal reviews and ensure project scope supports customer success • Build relationships across Snowflake GTM teams, including legal, deal desk, account teams, sales, PS&T leadership, and partners • Provide bookings forecasts and manage the book of business • Align engagements with customer business outcomes and executive stakeholders • Collaborate with SIs, GSIs, and other delivery partners • Serve as the initial escalation point for customers and project teams • Own project outcomes and manage project financials, revenue forecasts, and expenses • Maintain high customer satisfaction • Collaborate with Education Services on training delivery • Provide strategic advisory and services delivery activities such as business value roadmaps, assessments, strategic roadmaps, and Data Cloud Assessments • Collaborate deeply with Account Executives and Sales Engineers on account strategy • Develop market expertise through collaboration with Practice Directors, Sales teams, Global Industry Leaders, and external research • Meet and exceed bookings, revenue, consumption, and customer-experience targets

🎯 Requirements

• 10+ years of experience in a Sales and Services Delivery role or similar capacity • Experience interfacing with executives across the US Public Sector and US Federal government market • Direct experience, ideally within the US Federal Government, in AI, Cloud, Data, or Business Intelligence • Strong understanding of data-enabled business solutions, including AI-ready data, Customer Data Platforms, data sharing, AI, and personalization • Proven track record of meeting booking and revenue targets • Ability to communicate and translate effectively across internal teams and customer organizational structures • Experience developing technology programs, defining milestones and success criteria, allocating resources, and delivering on time • Strong organizational skills and ability to work independently while overseeing multiple projects • Active TS or Secret Clearance with DoD experience is a differentiator • Big 5 or boutique strategy consulting experience is a differentiator • Experience in a client support and advisory technical role, such as solution architect or technical account manager, is a differentiator • Experience designing, leading, influencing, and selling functional solution sets or cross-functional digital transformations is a differentiator • Must follow Snowflake confidentiality and security standards and data security plan • Must keep customer information secure and confidential

🏖️ Benefits

• Bonus and equity plan eligibility • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • 401(k) retirement plan • Flexible spending account • Health savings account • At least 12 paid holidays • Paid time off • Parental leave • Employee assistance program • Hands-on experience with AI-data cloud technology • Professional learning from an experienced team