Lead QA Engineer

🕒 May 6

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Software Mind

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

💰 Private Equity Round on 2020-12

Artificial Intelligence • SaaS • Telecommunications

Software Mind is a technology company that specializes in software development and digital transformation services. With a focus on AI and cloud solutions, the company offers a wide range of services including custom software development, mobile app development, and cloud consulting. Software Mind serves various industries such as financial services, telecom, biotech, and media, providing tailored solutions to accelerate digital transformations and business growth globally.

📋 Description

• Act as the independent quality authority across all externally developed applications and systems • Validate all vendor-delivered features before release: functional, regression, and integration testing • Ensure solutions meet business requirements — not just technical specs • Identify gaps vendors may overlook or under-test • Define and implement a QA strategy across all systems • Establish test plans, acceptance criteria frameworks, and release readiness checklists • Introduce automation where appropriate (without overengineering) • Review and challenge vendor-provided test cases, QA processes, and defect resolution approaches • Ensure vendors are not testing their own homework • Escalate quality risks early and clearly • Own testing across system boundaries: ERP, eCommerce, CRM, and data platforms • Validate real-world workflows: order-to-cash, customer journeys, data flows • Identify failures that only show up in end-to-end scenarios • Ensure data accuracy, proper transformations and mappings across systems • Validate reporting outputs and dashboards against source systems • Act as a gatekeeper for production releases with defined go/no-go criteria • Participate in sprint reviews and release planning

🎯 Requirements

• 5–10+ years in QA / software testing roles • +90% English written and oral (at least B2 level) • Experience working in vendor-led or outsourced development environments • Strong knowledge of manual and automated testing approaches • API testing experience (e.g., Postman or similar tools) • Experience with test management tools (e.g., TestRail, Zephyr, or equivalent) • Experience testing across integrated systems: ERP (e.g., Microsoft Dynamics, NetSuite) and CRM systems • Independent thinker — not influenced by vendor narratives • Detail-obsessed — finds what others miss • Business-aware — tests based on real-world usage, not just specs • Assertive communicator — willing to block releases if needed • Systems-oriented — understands how failures cascade across platforms

🏖️ Benefits

• Flexible schedules • An authentic work-life balance • Payment in US Dollars