Territory Account Specialist

🔥 2 minutes ago

🌲 North Carolina, Virginia – Remote

🌲 North Carolina – Remote ⚔️ Virginia – Remote

💵 $52.8k - $77.4k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Support Diversey cleaning and sanitation programs and deliver an exceptional customer experience • Build and maintain relationships with customer end users, supervisors, and managers • Adhere to EHS policies, procedures, and best practices • Install chemical dispensing systems and equipment according to SOPs • Conduct routine site visits to monitor program performance and customer satisfaction • Maintain customer equipment and perform repairs on leased dish machines and other equipment • Train customers on equipment operation, cleaning procedures, product usage, and SDS • Monitor on-site inventory and support order placement and program compliance • Identify customer concerns, resolve issues, and capture feedback • Diagnose and troubleshoot equipment and system performance issues • Maintain inventory in company vehicles and storage areas • Complete service, installation, survey, and routine visit reports in Salesforce FSL and customer reporting systems • Submit timesheets, follow up on part and equipment orders, document consumption, and plan weekly visits with the manager

🎯 Requirements

• High school diploma or equivalent required • Minimum 1 year of field service experience, including industrial equipment maintenance and mechanical troubleshooting • Minimum 1 year of experience selling cleaning solutions or equipment to hospitality or food service clients • Flexibility to support emergency business needs during evenings, nights, weekends, and holidays • Proficiency with email, Microsoft Office, Microsoft SharePoint, Microsoft PowerApps, and mobile applications • Valid U.S. driver’s license with a clean driving record • Ability to drive long distances as needed • Ability to lift and move objects up to 50 lbs and perform precision tasks in confined or limited spaces • Safe and effective use of hand and power tools • Strong mechanical and electrical aptitude • Proven plumbing and electrical troubleshooting skills • Professional demeanor, self-motivation, and ability to work independently • Strong attention to detail, time management, and decision-making skills • Excellent communication, interpersonal, and organizational abilities • Ability to collaborate across functions and departments • Salesforce FSL experience preferred • Understanding of food safety requirements and NEHA/CPFS or Serve Safe certifications preferred

🏖️ Benefits

• Medical, dental, and vision coverage • 401k with employer match • 15 paid vacation days • 8 paid fixed holidays annually • 24 hours floating holidays • 80 hours of sick time • Opportunities for professional growth and development • Competitive compensation • Discretionary bonuses