Solutions Consultant

🔥 12 hours ago

🤠 Texas – Remote

infoinfo

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 Solutions Engineer

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Logo of Solutions by Text

Solutions by Text

51 - 200 employees

Founded 2008

💸 Finance

💳 Fintech

📋 Compliance

💰 Private Equity Round on 2021-11

Finance • Fintech • Compliance

Solutions by Text is a leading provider of text and payment services, focusing primarily on the consumer finance industry. They offer the FinText™ platform, which integrates messaging, payments, reporting, and compliance to enhance customer engagement and operational efficiency. Their services are particularly valuable for industries like lending, banking, and auto finance, where compliant text messaging solutions can drive improved payment rates and customer interactions. Solutions by Text prides itself on innovative communication methods that are compliant with regulations, helping businesses achieve better bottom-line results through increased customer contact and on-time payments.

📋 Description

• Determine the technical scope of new business opportunities • Support sales efforts using extensive product knowledge • Address customer technical questions and demonstrate product capabilities • Analyze customer business needs, strategies, objectives, functions, and processes • Recommend appropriate SMS and payment technology solutions • Gather prospect requirements and conduct needs analysis • Create Solution Scope Documentation and Statements of Work • Provide continuity from Sales to Services and improve time to revenue • Serve as technical lead for prospects during pre-sales engagements • Provide live and recorded product demonstrations • Craft solutions to complex customer problems • Prepare sales materials, proposals, product recommendations, and RFx responses • Develop subject matter expertise in SMS/Text, payment services and gateways, mobile wallets, alternative payment methods, CaaS providers, and competitors • Collaborate cross-functionally with Sales, Account Managers, Product, Implementations, Product Development, and third-party software partners • Provide market insights and product feedback to Product Management • Advise sales leads and the Sales team • Adhere to corporate policies and ensure information security

🎯 Requirements

• 2+ years of experience integrating with web APIs • Bachelor’s degree or equivalent experience • Basic knowledge of APIs, especially REST APIs and JSON protocols • General understanding and use of Postman Collections • Ability to quickly learn new technologies and understand complex systems, including APIs, databases, SDKs, and Basecamp • Excellent communication skills and comfort leading meetings with C-level contacts • Ability to identify and communicate pragmatic solutions to complex integration problems • Payments and SMS/Text experience preferred • Full professional proficiency, written and verbal, in English • Full-time availability of at least 40 hours per week • Ability to travel 20% • Knowledge of cloud and hybrid services, including LMS, LOS, CRM, and ERP • Strong technical writing, presentation, analytical, problem-solving, and active listening skills • Good proficiency with Microsoft Office, particularly Word and PowerPoint • Ability to multitask, prioritize, manage time, work independently, and meet demanding deadlines

🏖️ Benefits

• Remote work arrangement • Opportunity to contribute to a fast-growing, innovative company • Diversity and inclusion commitment • Career progression and training and development opportunities • Opportunity to transform electronic payments • Remote teams and offices throughout the United States

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