Technical Solutions Specialist – Food Safety, Microbiology, Chemistry

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🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

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Neogen Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🧬 Biotechnology

🌾 Agriculture

🍽️ Food & Beverage

Biotechnology • Agriculture • Food & Beverage

Neogen Corporation is a biotechnology company that offers a comprehensive range of solutions and services aimed at ensuring food safety throughout the food chain. They cater specifically to the food processing, animal protein, and agriculture industries, helping to protect the global food supply while promoting efficient production practices. In addition to their primary focus on food safety, Neogen also serves the companion and performance animal sectors, as well as engaging in life sciences and toxicology fields.

📋 Description

• Build strong customer relationships and understand their unique applications, workflows, and technical needs. • Provide technical guidance and troubleshoot product and application challenges, from routine questions to complex investigations. • Help customers implement and use Neogen solutions to achieve food safety and quality objectives. • Provide practical recommendations that help customers get the most value from Neogen solutions. • Deliver tailored technical training and educational sessions, both virtually and on-site. • Support customers implementing new solutions, developing technical capabilities, and optimizing testing processes. • Share technical knowledge with Sales and internal teams. • Represent Neogen at customer meetings, industry events, workshops, and trade shows. • Partner with Sales throughout the customer journey. • Collaborate with Marketing, Research and Development, Regulatory, Quality, and other teams. • Share field observations, emerging needs, recurring challenges, and improvement opportunities. • Contribute technical insights to product development, solution launches, and continuous improvement. • Stay current on food safety applications, industry developments, regulatory considerations, and Neogen's portfolio. • Share knowledge and best practices with colleagues. • Identify opportunities to improve technical processes, customer education, and support delivery. • Travel up to 50% within the assigned region, with occasional travel outside the region.

🎯 Requirements

• A bachelor's degree in a scientific discipline. • Five years of relevant experience in food safety, food microbiology, food quality assurance, laboratory applications, or a related field. • A strong technical foundation and the ability to apply scientific knowledge to real-world customer challenges. • Excellent communication skills and the ability to explain technical concepts clearly to different audiences, ideally in both English and Spanish. • A customer-focused mindset, with the ability to build trust, ask thoughtful questions, and develop practical solutions. • Strong problem-solving skills, sound judgment, and the ability to collaborate across teams. • Curiosity and a willingness to learn across different products, technologies, and applications. • The ability to work independently while contributing to a collaborative team environment. • Must reside in California. • Employment authorization to work in the United States.

🏖️ Benefits

• Benefits starting on Day One – Medical, dental, and vision coverage begin on your first day of employment. • 401(k) with company match • Paid Time Off (PTO) • Career Growth Opportunities • Tools, training, and support to help you grow your career • Meaningful Work • Collaborative Culture