Manager, Partner Operations

🔥 4 minutes ago

❄️ Minnesota – Remote

❄️ Minnesota – Remote

💵 $96k - $132k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solventum

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Serve as the operational hub connecting Solve Studio, external agency partners and project teams • Oversee agency partner governance, resource planning and work routing • Optimize delivery, utilization and execution across the marketing ecosystem • Build trusted relationships with approved agency partners and serve as the primary operational contact • Monitor partner performance, utilization and effectiveness to inform staffing and investment decisions • Support agency selection and engagement recommendations based on capability, performance, capacity and business needs • Standardize external partner onboarding, engagement and evaluation • Support the transition to a centrally managed network of approved agency partners • Establish and maintain agency onboarding, operating standards, governance tools, documentation and escalation paths • Maintain a centralized roster of partner capabilities, geographic coverage, rates, contract status, contacts and engagement requirements • Route commercial, contractual and compliance matters through Solve Studio leadership and Procurement • Coordinate agency business reviews and maintain scorecards, reporting and performance-improvement actions • Track agency assignments, utilization, scopes, purchase orders, spend and retainers with Operations, Finance and Procurement • Maintain visibility of project demand, internal capacity, agency capacity and upcoming business needs • Recommend optimal delivery models, including internal staffing, agency engagement or blended teams • Match work to resources based on capability, availability, complexity, continuity and business priorities • Lead resource allocation discussions across active and upcoming work • Identify capacity risks, capability gaps and workload imbalances and recommend solutions • Partner with Operations, Project Management and leadership teams on forecasting and workforce planning

🎯 Requirements

• Bachelor's degree or higher AND 7 years of experience in agency operations, creative operations, resource management, studio management, marketing operations or a related discipline • Demonstrated experience managing resource allocation, capacity planning and staffing decisions across multiple concurrent projects, portfolios or business groups • Experience supporting or managing agency partners, freelance talent, production partners or external marketing suppliers within an agency, in-house agency or consulting environment • Proven ability to evaluate work requirements and recommend the appropriate delivery model, including internal teams, agency partners, contractors or blended teams • Experience balancing competing priorities, shifting business demands and resource constraints in a fast-paced environment • Strong understanding of integrated marketing, creative, digital, content, production and campaign-delivery workflows • Experience with agency onboarding, scopes of work, estimates, rate structures, retainers, performance reviews and partner governance • Experience maintaining visibility across project demand, resource capacity, utilization, pipeline forecasts and staffing requirements • Strong financial and analytical acumen, including interpreting estimates, staffing models, agency rates, utilization, retainers, project budgets and spend • Experience managing or supporting a centralized network of creative, digital, production, media or marketing agency partners • Proficiency with project, resource management and workflow platforms, including Workfront or similar enterprise tools • Experience leveraging reporting, AI-enabled planning tools, dashboards and workflow automation to improve forecasting, resource planning and operational visibility • Excellent communication, facilitation and stakeholder management skills, with the ability to influence without direct authority • Experience supporting global or regional agency networks is preferred • Demonstrated ability to identify capacity risks, capability gaps and operational constraints and recommend solutions to address them • Experience partnering with Procurement, Finance, Operations and project leadership teams to support supplier management and operational decision-making • Must be legally authorized to work in the country of employment without sponsorship for employment visa status

🏖️ Benefits

• Medical, Dental & Vision • Health Savings Accounts • Health Care & Dependent Care Flexible Spending Accounts • Disability Benefits • Life Insurance • Voluntary Benefits • Paid Absences • Retirement Benefits • Variable incentive pay, if eligible • Up to 10% domestic travel may be included