Education Specialist – Customer Success

Job not on LinkedIn

🔥 3 minutes ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Soundtrap

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 B2C

📱 Media

📚 Education

B2C • Media • Education

Soundtrap is a cloud-based digital audio workstation (DAW) that reimagines how music and podcasts are created. Launched in 2013, it provides a collaborative music recording studio that is accessible on any device. Soundtrap is aimed at music makers and educators, offering tools to empower users in their creative processes across the globe.

📋 Description

• Develop and deliver professional development programs for district partners nationwide • Customize professional development sessions to district goals, subjects, and rollout stage • Build the professional development program, including session catalog, resources, delivery standards, and paid engagements • Run onboarding for newly licensed schools, including teacher training, LMS setup, rostering, and launch support • Provide core lifecycle support for accounts • Co-execute activations, camps, mobile studio deployments, and the SoCal Beat Battle • Support setup, facilitation, and teardown for on-the-ground events • Support delivery and documentation of a corporate-funded career readiness initiative • Manage rosters, attendance, and outcome evidence • Help account executives adopt the engagement playbook • Identify growth opportunities and work with territory managers on seat expansion • Track delivery, usage, and follow-ups, and flag at-risk accounts early • Conduct virtual training, school-site visits, and hands-on event days

🎯 Requirements

• Former classroom teacher • Music, arts, or CTE experience preferred • Deep comfort with audio technology, including DAWs, audio production, beat-making, and podcasting • Existing network of school-site and district relationships • Experience designing and delivering professional development for school districts • Skilled and engaging presenter with strong communication skills, both virtual and in person • Willingness to travel up to 30%, including some evenings and weekends when needed • Comfortable with the physical demands of events • Familiarity with LMS and rostering ecosystems such as Schoology, Canvas, Google Classroom, Clever, and ClassLink is nice to have • Knowledge of VAPA and Arts, Media and Entertainment CTE pathways is nice to have • Event production experience is nice to have • Basic CRM hygiene is nice to have

🏖️ Benefits

• Innovative environment with a strong team spirit • Opportunity to make a real difference in classrooms and education • Fully remote work designation with virtual delivery options • Professional development delivery experience and paid engagement opportunities