Technical Account Manager

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Spacelift

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

🏢 Enterprise

SaaS • Enterprise

Spacelift is a flexible management platform for Infrastructure as Code, co-founded in 2020 by DevOps veteran Marcin Wyszynski and successful entrepreneur Pawel Hytry. It helps DevOps teams manage cloud infrastructure by enhancing automation, visibility, and collaboration. The platform supports any IaC setup, offering both hosted and self-hosted versions, maintaining security without sacrificing functionality. Built on open-source components like Docker and Open Policy Agent, it allows for complete customization with prudent defaults. Spacelift is backed by significant funding from top venture capital firms, enabling rapid onboarding of new customers to effectively manage cloud resources.

📋 Description

• Own the technical relationship for a book of high-ARR strategic accounts alongside the Strategic CSM and AE • Map customer business objectives to Spacelift product capabilities and define measurable adoption milestones • Assess integration complexity and operational maturity, surface risks, and build mitigation plans • Lead technical discovery, architecture reviews, and health checks • Design and deliver business value reports and technical roadmaps for engineering teams and executive leadership • Drive stakeholder alignment across customer organisations and translate technical requirements into business outcomes • Advocate for customers internally and collaborate with Product, Engineering, and Support to resolve escalations and influence the roadmap • Help strategic enterprise customers achieve adoption milestones and measurable ROI from Spacelift's Infrastructure as Code platform • Engage with prospects and customers at conferences

🎯 Requirements

• 8+ years in a customer-facing technical role such as Sales Engineer, Solutions Architect, DevOps Consultant, or Customer Success Architect • Familiarity with CI/CD platforms and GitOps workflows • In-depth, hands-on knowledge of Infrastructure as Code (IaC), including Terraform, OpenTofu, Pulumi, or Ansible • Recognised certifications or demonstrated expertise in AWS, Azure, or GCP • Expertise in developer platforms such as GitHub or GitLab • Experience supporting high-ARR enterprise accounts in regulated or complex industries, particularly banking and financial services, healthcare, or large-scale technology companies • Track record of presenting technical architecture and business value content to engineering practitioners and C-suite decision-makers • Ability to understand and document business requirements, navigate stakeholder dynamics, and build consensus across large organisations • Comfortable operating in a fast-moving startup environment where processes are still being built • Experience with policy-as-code frameworks such as OPA or Sentinel, or configuration management at scale • Background in platform engineering, SRE, or DevSecOps • Prior experience in a TAM or Customer Success Architect role at a high-growth B2B SaaS company

🏖️ Benefits

• Competitive salary and equity package • Medical, dental and vision plans for employees and any dependents • 401k Pension Plan • 26 days of paid time off annually + local bank holidays • Flexible working hours and a healthy 40-hour workweek • Work from anywhere in the West Coast • Full-remote company • Awesome monthly allowance for benefits • Company offsites • International, diverse, dynamic, and passionate team • Friendly, supportive company culture • Growth opportunities • Collaborative team • Remote-first options