
1001 - 5000 employees
Founded 1986
📡 Telecommunications
💰 Post-IPO Debt on 2020-05
Telecommunications
Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.
🕒 August 7
🏈 Alabama, Arizona, +23 more states – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💸 Sales Engineer
🦅 H1B Visa Sponsor
👻 Ghost score 25%
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1001 - 5000 employees
Founded 1986
📡 Telecommunications
💰 Post-IPO Debt on 2020-05
Telecommunications
Cable ONE is an internet service provider (ISP) that delivers fast and reliable broadband services under the brand name Sparklight. Offering whole-home Wifi and fiber-powered internet with speeds up to 1 Gbps, they serve residential and business customers throughout the United States. Their investments in infrastructure aim to reduce the digital divide by deploying advanced technologies such as modems capable of 10 Gbps speeds. Cable ONE emphasizes customer satisfaction by providing dependable service and support, making their service ideal for work, gaming, and streaming needs.
• Provide technical sales support to Field Sales, Call Center, and Business Customer Care teams • Lead customer discovery calls to understand business needs, technical requirements, current challenges, and growth plans • Recommend right-sized solutions for small and medium-sized businesses • Provide technical consultation to business owners, operators, and sales associates throughout the sales process • Conduct live and remote product presentations and demonstrations • Translate technical features into clear customer benefits and practical business outcomes • Create technical configurations and solution recommendations for proposals and sales quotes • Develop customer use cases demonstrating how Sparklight products solve business challenges • Train sales and customer care associates on product functionality, positioning, discovery, and new offerings • Create sales enablement materials, technical guides, and other resources • Partner with Sales, Product, Customer Care, Operations, and Project Management • Identify additional sales opportunities based on customer requirements, operational needs, and solution gaps • Monitor recurring product or customer issues and escalate significant concerns • Stay current on Sparklight products, industry trends, and technologies relevant to small and medium-sized businesses
• Three or more years of experience in technical sales, telecommunications, networking, information technology, or customer-facing technical support • Expertise in business connectivity and telephony, Wi-Fi technology and design techniques, and implementation • Working knowledge of business networking, managed services, cybersecurity, SD-WAN, IP addressing, and fixed or mobile 5G/LTE connectivity • Experience supporting or consulting with small and medium-sized businesses preferred • Bachelor’s or associate degree in Engineering, Computer Science, Information Technology, Business, or a related field—or equivalent professional experience • Ability to earn relevant industry certifications such as CompTIA Network+, Cisco CCNA, Meraki certifications, or similar credentials • Proficiency with Microsoft 365, including Excel, Visio, PowerPoint, and Teams • Ability to create technical documentation, basic solution diagrams, training materials, and customer-facing presentations • Strong presentation, communication, and public-speaking skills, including product demonstrations and technical training • Ability to explain technical concepts to customers and associates with varying technical experience • Ability to assess customer needs, troubleshoot technical concerns, and recommend practical solutions • Strong organizational skills with the ability to manage multiple sales-support requests and priorities • Creative thinking and adaptability in a fast-paced sales and customer-service environment • Ability to work independently and collaboratively across multiple teams
• Medical, dental, and vision plans – start when you start! • Life insurance (self, spouse, children) • Paid time off (vacation, holiday, and personal/sick days) • 401(k) with 100% company match starting day 1 of employment, up to 5% of eligible compensation • Group Legal plan with Identity Theft Protection • Tuition reimbursement (up to $5,250 in the first year) • Annual community support to various organizations across the U.S. • Associate recognition & awards programs • Advancement opportunities • Collaborative work environment • FREE Cable One services for associates who live in a serviceable area • Up to $50/month cell phone stipend • Remote access to select premium channels
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