Senior Director, People Operations

Job not on LinkedIn

🔥 1 minute ago

🌵 Arizona, California, +13 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $175k - $225k / year

⏰ Full Time

🟠 Senior

👥 People Operations

👻 Ghost score 0%

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Spring Fertility

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2016

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Spring Fertility is a leading fertility clinic that offers a range of reproductive health services, including IVF, egg freezing, and genetic counseling. With multiple locations across the United States, Spring Fertility provides state-of-the-art facilities and personalized care to help individuals and couples on their fertility journey. Their team of experts utilizes the latest advances in reproductive medicine to deliver successful outcomes, all while maintaining a patient-centric approach. They serve a diverse demographic, including the LGBTQIA+ community, and focus on creating treatment plans tailored to each patient's unique needs. Spring Fertility is committed to innovation and excellence in fertility care.

📋 Description

• Lead, coach, and develop People Team managers, creating clear decision rights, accountability, leadership capacity, and a collaborative, high-performing culture • Serve as a senior People advisor to the Chief People Officer and senior organizational leaders, using workforce insights to shape people strategy and operational priorities • Own and execute the multi-year People Operations strategy, portfolio priorities, resource recommendations, operating model, and performance measures • Set service standards, operating rhythms, escalation paths, documentation expectations, metrics, and follow-through across People Operations functions • Build an employee-centered People Operations model that strengthens trust, service orientation, cross-functional collaboration, and employee experiences • Represent People Operations in enterprise planning, workforce decisions, organizational changes, budgeting, and resource allocation • Own enterprise talent and performance practices, including organizational design, workforce and succession planning, talent reviews, leadership development, and retention • Oversee complex employee relations, investigations, corrective action, accommodations, workforce realignment, and change management • Direct People Operations and Systems delivery across the employee lifecycle, including HRIS, data integrity, records, employment changes, benefits support, leave and accommodation workflows, reporting, shared inbox management, and coordination • Advance service delivery through documentation, self-service resources, automation, AI, reporting, and improved handoffs • Serve as executive escalation point for high-risk employee relations matters and advise on organizational risk and workforce implications • Establish governance for employee relations, performance documentation, leaves and accommodations, offboarding, employee records, employment changes, and escalations • Partner with Legal, Compliance, and external employment counsel on complex workforce matters, crisis response, and sensitive employee issues • Monitor employment requirements and workforce risk, translating implications into policies, controls, guidance, and operational practices • Build scalable People Operations infrastructure, including dashboards, operating cadences, audit practices, and service-level expectations • Use workforce, engagement, and operational data to set performance targets and drive improvements in retention, manager effectiveness, service quality, and operational outcomes • Lead cross-functional initiatives to strengthen systems adoption, simplify workflows, clarify ownership, improve handoffs, and increase efficiency • Equip managers with practical tools, workforce insights, and coaching to improve leadership, employee growth, collaboration, and team results

🎯 Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or related field required • 10+ years of progressive Human Resources, People Operations, HR Business Partner, or related People leadership experience required • 3+ years of experience managing managers, leading a People Operations or HR Business Partner function, or overseeing multi-functional People Team operations required • Experience supporting multi-site, multi-state, field-based, clinical, healthcare, laboratory, operations, or similarly complex employee populations strongly preferred • Proven experience influencing senior leaders and translating workforce insights into practical people strategies, organizational plans, and business recommendations • Strong working knowledge of employee relations, performance management, leaves and accommodations, wage and hour considerations, employment law compliance, governance standards, employee lifecycle processes, and HR documentation practices • Experience leading HRIS, People systems, shared services, benefits administration support, employee data, operational reporting, process improvement, or People Operations infrastructure preferred • Demonstrated ability to lead change initiatives, improve workflows, establish operating rhythms, and drive accountability across teams • Strong judgment and experience navigating sensitive, confidential, high-risk, and crisis-related employee matters • Excellent communication, coaching, stakeholder management, problem-solving, prioritization, and executive partnership skills • Must reside in and intend to work from one of the following states: Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Massachusetts, New Jersey, Nevada, New York, Oregon, Pennsylvania, Texas, Virginia, or Washington

🏖️ Benefits

• Competitive medical, dental, and vision plans • Paid time off to recharge and enjoy personal time • Access to BetterHelp therapy sessions for mental and emotional wellness • Commuter benefits • Discounted rates on home, auto, and pet insurance • 401(k) with up to a 4% company match • Comprehensive fertility and parental leave benefits • Career development opportunities in a fast-growing organization • Employer-paid life and disability insurance