Senior Solutions Consultant

🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $121k - $201k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Sprinklr

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Sprinklr is a leading provider of enterprise software for customer experience management. It offers a unified platform that integrates various digital and social channels to optimize customer engagement and marketing efforts. Key products include Sprinklr Service, Sprinklr Social, Sprinklr Insights, and Sprinklr Marketing, focusing on enhancing customer service, social media interactions, and marketing campaigns. The platform leverages AI technology to provide real-time insights, streamline workflows, and improve productivity. Trusted by some of the world's most valuable brands, Sprinklr aims to deliver consistent and exceptional customer experiences across all touchpoints.

📋 Description

• Act as a key member of the territory account team during sales cycles • Partner with Sales and Customer Success teams on strategic enterprise engagements • Serve as a trusted advisor to prospects and customers • Lead discovery sessions across marketing, social media, customer care, and customer experience • Research prospects' go-to-market strategies and identify solution hypotheses and customer-experience value drivers • Design and present tailored solutions using Sprinklr's Unified-CXM platform • Facilitate workshops, whiteboarding sessions, and proof-of-concept engagements • Collaborate with Product, Engineering, Customer Success, and Marketing teams • Deliver compelling demos and create solution architectures aligned with business outcomes and go-to-market strategy • Translate complex platform capabilities into business value for executive and practitioner audiences • Stay current on mar-tech, social media, contact center, and customer experience trends • Collaborate with peers and participate in mentorship and peer learning across the global presales team

🎯 Requirements

• Experience as a Solutions Consultant/Sales Engineer in a SaaS company working with Enterprise clients • Experience in marketing technology, customer experience, or digital transformation consulting • Experience guiding prospects and customers through structured problem solving and value realization frameworks • Familiarity with CRM, Marketing Automation, Social Media Management, Business Intelligence, and CCaaS platforms and integrations • Strong storytelling and presentation skills for C-suite to practitioner stakeholders • Track record of publishing, speaking, or contributing to industry conversations • Willingness to travel up to 40%, largely within the US • 5+ years' experience in a solutions consulting/sales engineering role • Experience with Sprinklr or similar Unified-CXM platforms is a plus • Understanding of AI and automation applied to marketing and CX use cases • Familiarity with data integration, API connectivity, and scalable solution design in mar-tech environments • Excellent business and technical presentation skills, communication, and relationship-building skills • Proficient technical aptitude and ability to become a subject matter expert with new technology applications • Current and unrestricted work authorization in the country where the role is based • Bachelor's degree in Marketing, Business, Communications, or a related field (preferred qualification)

🏖️ Benefits

• Discretionary bonus plan eligibility • Commission plan eligibility • Equity plan eligibility • 401(k) plan with 100% vested company contributions • Flexible paid time off • Holidays • Generous caregiver and parental leaves • Life and disability insurance • Medical, dental, vision, and prescription drug coverage • Voluntary healthcare coverage for employees and families where applicable • Open Mentoring Program • Reasonable accommodations during the interview process