Senior Manager, Revenue Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Stack Exchange

WebsiteLinkedInAll Job Openings

- employees

Founded 2009

💼 Consulting

📣 Marketing

📚 Education

💰 $40M Series D on 2015-01

Consulting • Marketing • Education

Stack Exchange is a network of question-and-answer (Q&A) communities, each focused on a specific topic, ranging from physics and law to worldbuilding and role-playing games. The platform enables experts to share knowledge and earn trust through providing helpful answers, which are upvoted by peers to ensure the best solution is easily accessible. Stack Exchange fosters communities of passionate individuals, where users can gain reputation and privileges, making it a resourceful site for learning and collaboration.

📋 Description

• Lead and optimize revenue-generating processes, reporting, and systems • Oversee Sales Operations, performance analytics, sales forecasting, business requirements, and day-to-day CRM support and administration • Manage a team of revenue operations analysts and help evolve the Customer Experience Operations function • Maintain processes for sales and renewals forecasting, pipeline management, and deal review cadences • Oversee territory management, account assignments, and opportunity tracking • Support sales opportunity management and quote creation; partner with Marketing on lead flows • Define and manage quotas aligned with revenue targets and market potential • Support customer retention and upsell processes • Monitor customer experience metrics including churn rate, net revenue retention, and customer satisfaction • Collaborate on handoffs, onboarding, and lifecycle management • Maintain dashboards and reporting across Sales, Customer Experience, and Demand Generation • Analyze performance trends and provide actionable recommendations to leadership • Run weekly business review cadences and report on pipeline, forecast, conversion, bookings, retention, and risks • Maintain accurate, high-quality data • Define Salesforce and related-system business requirements • Ensure accurate information transfer to Zuora, marketing automation, and PowerBI • Lead, manage, and develop a high-performing Revenue Operations analyst team • Partner with Sales, Customer Experience, Marketing, Finance, and Product • Provide operational support and troubleshoot first-tier technical and process questions

🎯 Requirements

• 8+ years experience in revenue operations, sales operations, or a related field; with at least 3 years in a people leadership role • Advanced knowledge of Salesforce and other revenue tools, including Zuora CPQ, ZoomInfo, Lean Data, and Gong • Experience with BI tools (PowerBI preferred) and design of executive and operational dashboards • Familiarity with Salesforce integration • Understanding of bidirectional integrations and data architecture • Solid knowledge of B2B SaaS/Adtech business models • Strong analytical ability and ability to manage multiple priorities in a fast-paced and changing entrepreneurial environment • Excellent problem-solving, project management, and organizational skills • Excellent interpersonal, communication, and presentation skills • Teamwork oriented, highly collaborative and hands-on in approach

🏖️ Benefits

• Competitive Base Salary • Generous paid vacation • Generous parental leave, family care leave, and unlimited sick days • Industry-leading health benefits applicable per country of residence for all full-time employees • Company-paid Life Insurance • Home Internet stipend • Professional allocation for your growth and development • One-time allowance to assist with your home office setup • Company-paid access to Calm, Prosus Academy and Overdrive