Revenue Operations Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💹 Revenue Operations

🦅 H1B Visa Sponsor

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Logo of Vi

Vi

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Vi is a company that leverages artificial intelligence to help health organizations improve member health outcomes and financial returns. The company provides an AI SaaS platform that offers solutions for efficient acquisition, personalized engagement, and predictive retention throughout the member lifecycle. Vi focuses on maximizing acquisition, enrollment, engagement, retention, upsells, and health outcomes with superior ROI. Their platform is designed to lower the cost per acquisition, enhance member engagement and retention, and transform operations with their generative AI technology. Vi works with leading global health enterprises to drive results at scale while ensuring privacy and data security standards are met.

📋 Description

• Own Salesforce architecture, data structure, workflows, reporting, integrations, and overall CRM health • Build and maintain reporting for Revenue, ARR, NRR, GRR, TCV, pipeline, renewals, expansion, and other key commercial metrics • Ensure contract terms, customer structures, renewals, and expansions are accurately captured and tracked in Salesforce • Build dashboards and forecasting tools that provide leadership with clear visibility into commercial performance • Identify and implement tools, integrations, and automations that improve data quality and reduce manual processes • Partner with Sales, Account Management, and Finance to ensure commercial data and reporting are consistent from Salesforce through financial actuals • Own the day-to-day Salesforce system, business logic, requirements, and output while managing external Salesforce consultants for heavy development

🎯 Requirements

• 3+ years of relevant experience in Revenue Operations, Sales Operations, or a similar technical role in a high-growth B2B company • Experience supporting multi-product pricing models, including usage-based, variable, and fixed platform fees • Experience translating varied commercial and customer structures into standardized processes across contracting, implementation, revenue recognition, and account management • Strong Salesforce expertise, including Objects, Flows, Reporting, Dashboards, data architecture, and integrations • Strong revenue analytics experience, including ARR, NRR, GRR, TCV, renewals, churn, expansion, pipeline, and forecasting • Highly analytical and technical, with advanced Excel/data skills and the ability to translate complex commercial structures into scalable systems • Systems thinker and problem solver who can identify gaps, design solutions, and work independently in a lean environment • Experience with SQL, BI tools, Data Loader, or GTM system integrations is a plus

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