Client Manager – Regional Accounts

🔥 19 hours ago

🐎 Kentucky, Ohio, +1 more states – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote

💵 $66k - $111.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

👻 Ghost score 0%

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The Standard

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1906

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

The Standard is a comprehensive provider of insurance, retirement, and investment products and services, targeting individuals, families, businesses, and organizations. Based in Portland, Oregon, and part of the StanCorp Financial Group, Inc. , The Standard offers products such as life and disability insurance, annuities, vision and dental coverage, and retirement plans. Their solutions aim to facilitate financial wellness and enable effective benefits administration, catering to clients of all sizes. The company is renowned for its people-first commitment and innovative partnerships, contributing to a seamless customer experience.

📋 Description

• Provide exceptional support and customer service to assigned employer-group caseloads of 100 to 499 lives • Provide daily guidance and education on LOA, FMLA, STD, LTD, Life, voluntary, and state-specific statutory products • Serve as the primary point of contact for Client Management issues for the assigned book of business • Manage new case submissions, renewal activity, and amendments • Identify and promote additional lines of coverage and plan improvements • Participate in in-person client and broker meetings • Promote new product offerings and enhanced product features • Recommend plan changes as appropriate • Facilitate enrollment and re-enrollment processes, including enrollment meetings and benefit fairs as needed • Highlight the advantages of doing business with The Standard in coordination with the assigned Sales Representative • Cultivate relationships with Sales Representatives, Brokers, Producers, Employer Groups, Policyholders, vendors, and other internal and external customers

🎯 Requirements

• High School Diploma • Bachelor's degree preferred • 3-5 years of progressive work experience in employee benefits, client management, or sales support in the employee benefits insurance industry • Professional certification required: Life and Disability insurance license for resident state within assigned hub • License must be obtained within 6 months of hire date and kept current by meeting all continuing education, payment and other state DOI requirements • Travel is required based on role, assigned caseload, and territory requirements • Must live in the Midwest (Kentucky, Indiana, Ohio, Michigan) area • Criminal background investigation and employment, education, and licensing verification required as a condition of employment • Must be bondable

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) plan with matching company contributions • Annual incentive bonus plan • Paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually • PTO increases with tenure • Career growth and advancement opportunities • Paid parental leave • Adoption/surrogacy assistance • Employee giving program that double matches donations to eligible nonprofits and schools • Supportive, responsive management approach