Director, AI Delivery – Onboarding & Enrollment

Job not on LinkedIn

🔥 25 minutes ago

🌲 Oregon – Remote

🌲 Oregon – Remote

💵 $147.8k - $280.8k / year

⏰ Full Time

🔴 Lead

🤖 Artificial Intelligence

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Standard

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1906

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

The Standard is a comprehensive provider of insurance, retirement, and investment products and services, targeting individuals, families, businesses, and organizations. Based in Portland, Oregon, and part of the StanCorp Financial Group, Inc. , The Standard offers products such as life and disability insurance, annuities, vision and dental coverage, and retirement plans. Their solutions aim to facilitate financial wellness and enable effective benefits administration, catering to clients of all sizes. The company is renowned for its people-first commitment and innovative partnerships, contributing to a seamless customer experience.

📋 Description

• Lead and develop a high-performing global team through hiring, coaching, performance management, succession planning, and team engagement • Own end-to-end delivery of onboarding and enrollment AI products • Ensure business outcomes, quality, compliance, and stakeholder commitments are achieved • Provide operational leadership for production systems, including support, reliability, performance metrics, cost management, and continuous improvement • Partner with the SGS counterpart to lead a unified global organization • Align priorities, talent strategy, operating standards, and long-term capability growth • Oversee vendor and contractor partnerships, including commercial performance, workforce planning, contract governance, and third-party risk management • Define and advance the long-term product vision, operating model, investment strategy, and roadmap for AI-enabled onboarding and enrollment capabilities • Serve as the primary technology leader for the value stream • Communicate strategy, progress, risks, and outcomes to executives and business stakeholders • Apply hands-on technical coding skills

🎯 Requirements

• Bachelor’s degree required; Master’s preferred, or equivalent experience • 10+ years in technology delivery, engineering, data science, or AI • 4+ years leading technical teams • Demonstrated record of owning a product or portfolio end to end in a regulated enterprise environment, including production operations • Experience leading globally distributed teams, including direct partnership with an off-shore delivery organization • Experience managing vendors, contractors, and statements of work, including commercial performance discussions • Technical fluency across cloud platforms, data engineering, CI/CD, APIs, and modern AI application patterns including retrieval augmented generation, evaluation, orchestration, and agentic workflows • Hands-on technical experience with Azure, Databricks, and enterprise integration patterns required • Demonstrated ability to build and sell a multi-year technical strategy to senior business stakeholders • Experience in Insurance, group benefits, employee benefits onboarding, enrollment, or policy administration highly preferred • Experience operating in or leading from a global capability center or equivalent off-shore organization highly preferred • Experience with AI governance, model risk management, and regulatory expectations for AI in insurance highly preferred • Criminal background investigation and employment, education, and licensing verification required as a condition of employment • Must be bondable

🏖️ Benefits

• Medical, dental, and vision insurance • 401(k) plan with matching company contributions • Annual incentive bonus plan • 11 holidays annually • 2 wellness days annually • 8 volunteer hours annually • PTO increases with tenure • Career growth and advancement opportunities • Paid parental leave • Adoption/surrogacy assistance • Employee giving program that double matches donations to eligible nonprofits and schools