Strategic Account Director – Print

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🔥 0 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Staples Promotional Products

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📣 Marketing

🛍️ eCommerce

🛒 Retail

Marketing • eCommerce • Retail

Staples Promotional Products is a company that specializes in providing customized promotional merchandise to enhance brand identity and marketing efforts. They offer a wide range of products, including custom apparel, drinkware, electronics, bags, office essentials, and more. By helping businesses to personalize items such as apparel and tech accessories, Staples Promotional Products enables organizations to create a strong brand presence and foster customer engagement. With their 24-hour production service, they cater to urgent promotional needs and focus on quality, upfront pricing, and customer satisfaction. Staples Promotional Products aims to build brand love and deliver effective promotional solutions to businesses globally.

📋 Description

• Establish and maintain strategic relationships with senior executives across GPOs, IDNs, buying groups, aggregators, and enterprise healthcare organizations • Drive national sales growth and profitability across assigned strategic healthcare accounts and consortium partnerships • Negotiate complex contracts, pricing agreements, renewals, and amendments with VP and C-level decision makers • Develop and execute comprehensive account strategies aligned with Staples’ revenue and profit objectives • Partner with account development, account management, implementation, pricing, and project management teams to ensure successful execution of initiatives • Identify and capture new business opportunities while expanding share of wallet within existing strategic accounts • Provide guidance and training to Print Account Development, Account Executives, and Specialist Developers regarding consortium programs and growth initiatives • Collaborate with cross-functional teams to deliver value-added Print and Marketing solutions addressing customer business challenges • Monitor healthcare and print industry trends to proactively adjust sales strategies and strengthen Staples’ competitive position • Manage a portfolio generating $12M-$30M in annual revenue while contributing $4M-$8M in annual sales and profitability growth

🎯 Requirements

• Proven ability to build and maintain executive-level customer relationships that drive long-term business growth • Strong consultative, solution, and insight-selling skills with measurable results • Expertise negotiating complex contracts and business agreements • Ability to influence and communicate effectively with VP and C-suite stakeholders • Deep understanding of Print & Marketing services and applications within healthcare organizations • Strong business, operational, financial, and technology acumen • Experience developing and executing strategic growth plans across large, complex customer environments • Exceptional presentation, communication, and relationship management skills • Self-motivated, resilient, and effective working independently with minimal supervision • Passion for collaboration and driving results through cross-functional partnerships • 8+ years of experience managing large, complex customer relationships, strategic accounts, or business development initiatives • Demonstrated success growing revenue and profitability within enterprise-level accounts • Experience negotiating complex customer agreements and pricing strategies • Strong customer relationship management and consultative selling skills • Excellent verbal, written, presentation, and communication skills • Proven business analytics capabilities and ability to make sound financial and data-driven decisions • Understanding of supply chain concepts and business operations • Ability to travel up to 50% as business needs require • Preferred: experience with healthcare-focused accounts, GPOs, IDNs, aggregators, or consortium organizations • Preferred: knowledge of healthcare terminology and healthcare procurement processes • Preferred: extensive understanding of print and print-related services within the healthcare industry • Preferred: strong leadership presence and ability to influence cross-functional teams and stakeholders • Preferred: Bachelor’s degree in Business, Marketing, Healthcare Administration, or a related field

🏖️ Benefits

• Inclusive culture with associate-led Business Resource Groups • Flexible PTO (22 days) • Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • Potential eligibility for bonuses or other forms of variable compensation