Search Remote Jobs

AI Development & Support Engineer

Job not on LinkedIn

πŸ”₯ 7 minutes ago

πŸ‚ Massachusetts – Remote

infoinfo

πŸ’΅ $140k - $210k / year

⏰ Full Time

🟒 Junior

🟑 Mid-level

πŸ“ž Support Engineer

πŸš«πŸ‘¨β€πŸŽ“ No degree required

Where this job comes from

Posted on Starfish Storage's careers page, not through a job board

First seen by Remote Rocketship 7 minutes ago

Logo of Starfish Storage

Starfish Storage

51 - 200 employees

Founded 2013

☁️ SaaS

🏒 Enterprise

πŸ”¬ Science

SaaS β€’ Enterprise β€’ Science

Starfish Storage is a software company that provides an unstructured data management platform and global file catalog for files and objects at any scale. Its product suite includes an Unstructured Data Catalog, the Starfish Automation Engine, Starfish Storage Zones, metadata classification, reporting & analytics, an integrated scale-out data mover, and capabilities for tiered storage, archive and recovery, data migration, data protection, workflow automation, and data governance. The platform supports enterprise NAS, HPC file systems and S3-compatible object stores and is built to handle billions of files and hundreds of petabytes. Typical use cases include storage management, archiving & tiering, chargeback/cost accounting, ROT cleanup, discovery/analytics, AI/ML training and inference data management, and scientific instrument workflows. The company has been recognized in life sciences (Bio-IT World award for work with Arizona State University) and targets large enterprises, research institutions, and high-performance computing environments.

πŸ“‹ Description

β€’ Build and expand MCP servers exposing Starfish's data management capabilities to LLM-powered workflows β€’ Develop intelligent agents that reason over storage metadata at scale β€’ Deploy and configure local LLMs using vLLM, Ollama, or similar tools β€’ Create workflow automation and chat-based interfaces for querying and acting on Starfish data β€’ Build proof-of-concept implementations and turn them into production-grade features β€’ Support customers through installation, configuration, and troubleshooting of AI features and integrations β€’ Participate in calls with technical teams, understand use cases, and translate requirements into working agents β€’ Document technical learnings and solutions β€’ Context-switch between deep development work and customer debugging support

🎯 Requirements

β€’ Solid grasp of agent architectures, prompt engineering, and MCP or tool-use patterns β€’ Hands-on experience with local/open-source LLMs: you've run them, tuned them, deployed them β€’ Comfortable working in Linux environments and debugging at the command line β€’ Strong communicator: you can explain what's broken and why to both engineers and non-engineers β€’ 2+ years Python development with real shipped and used code β€’ Experience with RAG pipelines or vector databases β€’ Familiarity with REST APIs and integration patterns β€’ Docker comfort β€’ Background in storage systems or HPC environments helpful β€’ Resume and required custom cover letter β€’ Must be legally authorized to work in the United States on a full-time basis without restriction β€’ Background check may be required

πŸ–οΈ Benefits

β€’ Salary with potential for future commissions β€’ Multiple health insurance options β€’ Medical FSA and Dependent Care FSA β€’ Dental insurance β€’ Vision insurance β€’ 401(k) savings plan with employer matching β€’ Employer-sponsored long-term disability insurance β€’ Paid holidays and PTO (increasing with tenure) β€’ Discounted health club membership β€’ Many opportunities for growth

Apply Now

πŸ“Š Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Similar Jobs

πŸ”₯ 27 minutes ago

KeyLogic (previously IIA)

501 - 1000

πŸ’Ό Consulting

πŸ”’ Cybersecurity

πŸŽ–οΈ Defense

DevOps Platform Engineer building automated hybrid-cloud and CI/CD infrastructure for USPTO. Supporting Platform Services from KeyLogic's Alexandria office.

πŸ”₯ 38 minutes ago

SmartSights

51 - 200

☁️ SaaS

🏭 Manufacturing

🀝 B2B

Technical Support Engineer troubleshooting SmartSights’ industrial analytics, alarm notification, and reporting software. Supporting manufacturers and critical infrastructure customers through remote technical problem-solving.

πŸ”₯ 38 minutes ago

SmartSights

51 - 200

☁️ SaaS

🏭 Manufacturing

🀝 B2B

Technical Support Engineer troubleshooting SmartSights industrial analytics software for EMEA customers. Supporting Windows, networks, documentation, training, and cross-functional product resolutions.

πŸ”₯ 51 minutes ago

Magpie Health Analytics

11 - 50

πŸ₯ Healthcare

πŸ›οΈ Government

πŸ€– Artificial Intelligence

Remote Support Analyst assisting federal healthcare clients with application access, workflows, and troubleshooting. Managing tickets, escalating issues, and improving user guidance.

πŸ”₯ 56 minutes ago

Catalyst Solutions

501 - 1000

πŸ₯ Healthcare

πŸ’Ό Consulting

🀝 B2B

Technical Analyst optimizing health plan platforms for Catalyst Solutions. Translating business requirements, supporting implementations, testing system changes, and troubleshooting healthcare technology.

Developed byΒ Lior Neu-ner. I'd love to hear your feedback β€” Get in touch via DM or support@remoterocketship.com
Follow Remote Rocketship on LinkedInFollow Remote Rocketship on InstagramFollow Remote Rocketship on FacebookFollow Remote Rocketship on TikTok