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Head of Revenue Operations

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

Where this job comes from

Posted on Steer CRM's careers page, not through a job board

First seen by Remote Rocketship 2 minutes ago

Logo of Steer CRM

Steer CRM

- employees

☁️ SaaS

🤝 B2B

SaaS • B2B

Steer CRM is a CRM-focused company that appears to provide tools and services around partner operations, partner enablement, and customer success.

📋 Description

• Build, optimize, and scale the operational, data, and technology foundation across Sales, Marketing, Customer Success, Finance, and Partnerships • Report directly to executive leadership and transform systems, billing infrastructure, reporting, and GTM strategy into a unified growth engine • Lead a RevOps team with 2 direct reports • Own the architecture and execution of the RevTech stack, including HubSpot and Chargebee • Manage lead management, funnel optimization, enablement and ramp, and AI deployment • Redesign the Sales-to-Onboarding handoff and ensure reliable data transfer and context retention • Use AI to enhance customer health scores and predictive signals for proactive CSM engagement • Rebuild forecasting processes for repeatable, data-driven revenue predictability • Build automation workflows across Marketing, Sales, Customer Success, Finance, and Partnerships • Deploy AI tools and automated knowledge systems to streamline operations • Design onboarding, coaching, and exception-based reporting workflows to improve new-hire ramp time • Partner with Sales leadership on compensation design and team placement • Diagnose pipeline leaks and conversion bottlenecks across channels • Build executive dashboards, predictive analytics, and automated reporting • Define data capture, structure, governance, CRM hygiene, billing accuracy, reporting integrity, and cross-system interoperability • Lead, hire, and mentor 2 direct reports • Collaborate with Sales, Marketing, Customer Success, Finance, Product, and Executive Leadership on PLG, upgrade paths, monetization, and GTM infrastructure

🎯 Requirements

• 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement • Proven experience leading teams or major strategic initiatives in high-growth environments • Deep expertise configuring and managing HubSpot or Salesforce • Strong experience with billing/subscription management platforms such as Chargebee • Experience with operational architecture • Proven track record redesigning sales forecasting models and Sales-to-Onboarding/CS handoffs • Hands-on experience implementing modern automation tools and deploying AI solutions for operational efficiency, intelligent routing, or health scoring • Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes • Strong analytical background with experience querying raw data, building forecasting models, and designing board-level/executive dashboards • Proficiency with SQL, BI tools, or advanced analytics platforms • Proven track record evaluating, consolidating, or replacing major GTM and business software platforms • Nice to have: experience integrating RevTech stacks, customer databases, or billing infrastructure following an acquisition • Nice to have: direct experience with Chargebee, subscription management, and revenue recognition workflows • Nice to have: experience supporting product-led growth motions, automated upgrade paths, and expansion loops • Nice to have: background supporting SMB, Mid-Market, and Enterprise segments • Nice to have: understanding of marketing attribution models and demand generation technology stacks

🏖️ Benefits

• 100% remote work environment • Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical) • Equity package • Flexible PTO with a 15-day minimum • Generous Parental Leave • FSA and HSA options • 401(k) • Growth & Wellness Stipend • Flexible work arrangements • Opportunities to expand skills and take on career-shaping challenges

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