Client Services Representative

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida – Remote

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💵 $29 - $36 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Logo of Stego Industries, LLC

Stego Industries, LLC

51 - 200 employees

Founded 1998

💼 Consulting

📣 Marketing

🏗️ Construction

Consulting • Marketing • Construction

Stego Industries, LLC is a leading provider of high-performance vapor barriers and retarders designed to protect buildings from moisture vapor and other contaminants. With a focus on sustainability and customer support, Stego offers a range of products for both commercial and residential projects, including encapsulation solutions for crawl spaces and below-slab vapor protection. Celebrating over 25 years in the industry, Stego is dedicated to delivering innovative barrier solutions and ensuring the longevity of building foundations.

📋 Description

• Respond to client inquiries by phone and email in a professional and timely manner • Provide accurate information regarding products, orders, accounts, and general service requests • Maintain accurate client records, documentation, and account information • Assist with routine billing, order, and account related inquiries • Coordinate with internal teams to address client requests and resolve service issues • Prepare reports, spreadsheets, business correspondence, and other documentation • Perform general administrative, recordkeeping, and data entry duties • Follow established procedures while maintaining accuracy and attention to detail • Handle client, company, and confidential information with professionalism and discretion

🎯 Requirements

• Minimum of 2 years of customer service, client services, administrative support, or related professional experience • Excellent written and verbal communication skills • Proficiency with Microsoft Excel, Word, and Outlook • Strong organizational, problem solving, and time management skills • High school diploma or GED required • Strong attention to detail and commitment to providing excellent customer service • Ability to manage multiple priorities and meet deadlines • Ability to work independently and effectively in a remote work environment • Experience using CRM, customer service, or account management software • Experience supporting customers in construction, building materials, manufacturing, distribution, or a related industry • Experience working with cross functional teams in a professional business environment

🏖️ Benefits

• 401(k) with Company Match • Medical, Dental, and Vision Insurance • Paid Time Off • Paid Parental Leave • Professional Development Assistance • Remote Work

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