
1001 - 5000 employees
🍽️ Food & Beverage
💼 Consulting
📣 Marketing
Food & Beverage • Consulting • Marketing
StepStone Hospitality is a leader in hospitality management, specializing in hotel and restaurant operations. With extensive experience in property management, food and beverage development, and advisory services, they help elevate the value of their clients' assets. The company is committed to delivering exceptional guest experiences and fostering a culture of growth and empowerment among their team members. Focused on innovation and excellence, StepStone Hospitality partners strategically with owners and brand partners to achieve investment goals and craft unforgettable experiences for guests.
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1001 - 5000 employees
🍽️ Food & Beverage
💼 Consulting
📣 Marketing
Food & Beverage • Consulting • Marketing
StepStone Hospitality is a leader in hospitality management, specializing in hotel and restaurant operations. With extensive experience in property management, food and beverage development, and advisory services, they help elevate the value of their clients' assets. The company is committed to delivering exceptional guest experiences and fostering a culture of growth and empowerment among their team members. Focused on innovation and excellence, StepStone Hospitality partners strategically with owners and brand partners to achieve investment goals and craft unforgettable experiences for guests.
• Provide guidance, direction, and support to multiple full-service, select-service, and independent boutique hotels nationwide • Conduct property visits and company-sanctioned HR audits • Advise properties on maintaining and implementing standard HR policies and practices • Onboard new HR Representatives • Participate in hotel acquisition and divestiture activities • Partner with hotel GMs and AGMs on employee relations issues, investigations, documentation, discipline, performance management, reductions in force, compliance, conflict resolution, and employee files • Conduct or provide guidance on company-required training activities • Support wage and benefits activities, including annual open enrollment and wage data subscriptions • Ensure accurate and timely enrollment of employees in health benefits and answer benefits-related questions • Support the Annual Associate Opinion Survey and facilitate reporting and improvement action plans • Obtain Predictive Index certification and use PI analysis in recruitment and hiring • Conduct Hotline Call investigations • Manage HR-vendor relationships • Serve as a second in-house expert for Paylocity HCM/HRIS • Perform Affordable Care Act requirements • Assist with 401(k) requirements through a third-party administrator • Guide recruitment activities and strategies • Participate in company-wide special projects and program development • Perform other duties as assigned
• 3+ years of progressive human resources management and leadership experience • At least 3 years of Human Resources Director experience at a branded property such as Marriott, Hilton, IHG or Starwood • 1+ years of multi-property (3 or more) / area / cluster HR experience • Experience with Acquisitions & Divestitures preferred • Demonstrated organizational and time management skills • Exceptional presentation skills and polished, persuasive verbal and written communication • Ability to establish trust and credibility with management and associates at all organizational levels • Ability to demonstrate tact and diplomacy, including crisis management • Problem-solving ability with consideration of all options, information, and variables • Ability to train constituents on HR and management topics • Knowledge of employment-related laws and practices, including medical, dental, vision, life, short-term disability, long-term disability, ACA, 401(k), OSHA, Workers’ Compensation, and FMLA • College Degree in a related field or equivalent HR training and experience required • PHR/SPHR or SHRM-SCP/SHRM-CP certification preferred • Microsoft Office Suite proficiency • Experience with Human Capital Management / HRIS systems such as Paylocity, ADP, or UKG • Up to 50% travel required
• Competitive base salary and bonus structure commensurate with experience • Up to 50% travel required • Equal Opportunity Employer
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