Director, HR Systems – Total Rewards

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $135k - $190k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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Synapse Health

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51 - 200 employees

Founded 2016

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Synapse Health is a company that builds connected solutions to streamline the durable medical equipment (DME) lifecycle—from prescriber documentation and ordering through fulfillment, delivery, and resupply. Their offerings include a patient portal, InHome services for prescribers/providers, and Equip for skilled nursing and hospice. Synapse partners with DME providers and health plans, operates nationwide with 300+ subcontracted DME providers, and focuses on improving access to equipment like oxygen, wheelchairs, ventilators, diabetic supplies, and more. The company emphasizes reducing delays, errors, and administrative waste, improving patient communication, operational consistency, and faster payments.

📋 Description

• Report directly to the Chief People Officer • Own the strategy and roadmap for maturing the HR technology stack, including the HRIS and adjacent tools • Lead the People team's AI enablement approach, identifying workflow improvements, capability-building, and change adoption opportunities • Partner with the Chief People Officer to shape and evolve compensation strategy and philosophy • Oversee compensation analysis, including benchmarking, pay equity, banding, and structure • Manage a Compensation Analyst and provide guidance and quality control • Translate compensation strategy into scalable frameworks, tools, and guidelines • Lead the build-out of a shared services model for the People team's operational needs • Design and manage workflows and processes that reduce manual work and create scalable operating models • Own vendor relationships across HR technology, including benefits vendors • Identify and lead automation of manual, repetitive, or error-prone People function processes

🎯 Requirements

• Bachelor's degree required; advanced degree or relevant certification (e.g., CCP) is a plus • 7+ years of progressive experience in HR Operations, People Operations, HRIS, or Total Rewards, including experience managing HR technology platforms • Direct experience with compensation strategy, analysis, or program management (banding, benchmarking, pay equity) • Proven ability to lead system implementations, configurations, or major HRIS transitions • People management experience, including developing analyst-level talent • Proficient in MS Office applications and ability to learn department and job-specific software systems • Organizational skills • Effective verbal and written communication skills • Analytical problem-solving skills • High attention to detail and accuracy • Experience managing vendor relationships and system integrations across HR tech tools • Track record of building scalable processes and automating manual workflows • Comfortable partnering with the Chief People Officer on compensation matters and presenting recommendations at the executive level • Willingness to challenge convention and push for better ways of working

🏖️ Benefits

• Professional growth opportunities with compelling career paths • Healthy work-life balance supported by flexible paid time off (PTO) • Comprehensive benefits package, including medical, dental, vision, STD & LTD insurance for full-time team members • 401(k) savings plan with employer matching contributions

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