Implementation Consultant

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 12%

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T2 Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1994

☁️ SaaS

🤝 B2B

🚗 Transport

💰 $28M Venture Round on 2011-09

SaaS • B2B • Transport

T2 Systems is a software company that provides end-to-end parking management solutions for universities, municipalities, private operators, airports, healthcare systems, corporate campuses, and other organizations. Their platform includes permit management, enforcement management, PARCS (pay-on-foot and pay-on-phone), license plate recognition (LPR), pay stations, mobile payments (T2 MobilePay), citation services, and an integrated gateless access and revenue control system (T2 Velocity). T2’s cloud-based products aim to simplify parking operations, increase revenue, reduce enforcement costs, improve space utilization, and enhance the customer experience through real-time insights and full system integration.

📋 Description

• Lead the integration of T2’s products into customer operations • Advise customers on product creation, design, specification, testing, and implementation • Serve as the primary customer contact for business functionality during implementation • Review customer workflows, decision processes, operations, objectives, and technology infrastructure • Develop and maintain business and functional specifications • Design system configurations and operational specifications • Interpret customer business and technical requirements with sales and customer contacts • Advise customers and T2 staff on resolving technical and complex implementation issues • Complete documentation during sales opportunity reviews • Lead project planning and systems integration implementation • Direct cross-functional activities during planning, testing, problem-solving, and implementation • Coordinate with customers and developers to design and develop automated business systems • Coordinate information-system installations, moves, and changes • Provide technical consultation and support for T2 solutions • Oversee change-control activities and resolve system problems before production • Develop internal and external implementation and production documentation • Diagnose functional problems, determine corrective actions, and implement corrections • Provide software installation support and training for management and staff • Manage multiple installations and projects simultaneously • Analyze external systems, database structures, and data import/export capabilities for data conversion and interface plans • Participate in user-group conferences and trade shows • Support product documentation development, product testing, bug research, and product enhancements

🎯 Requirements

• A bachelor's degree in business, computer science / technology or related field; and three (3) to five (5) years related experience; or an equivalent combination of education and experience • Advanced experience and knowledge of a technical nature required • Advanced experience and knowledge in project management and organizational skills required • Experience in providing technical training preferred • Experience in software implementation preferred • Ability to travel at least 50% of the time • Detailed knowledge of T2’s software products, services, and processes required • Advanced knowledge of Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook • Demonstrated ability to learn and implement new software systems • Knowledge of relational databases • Basic knowledge of Oracle SQL preferred • Basic knowledge of Crystal Reports preferred • Knowledge of parking industry preferred • Strong written and oral communication skills • Ability to work remotely with little to no supervision • Ability to read, analyze, and interpret business, professional, and technical documents • Ability to write presentations, reports, proposals, and correspondence • Ability to present information and respond to questions from prospects, customers, management, and staff • Ability to solve practical problems and handle varying circumstances • Ability to prioritize tasks and negotiate priorities with end users • Ability to work under deadline pressure and extra hours if needed • Ability to work effectively independently • Must have a valid driver's license

🏖️ Benefits

• Ability to work in a remote environment with little to no supervision • Equal Opportunity Employer

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