Director, Human Resources Operations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $125k / year

⏰ Full Time

🔴 Lead

👩‍👩‍👧‍👦 Human Resources (HR)

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The Community Solution Education System

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 Non-profit

🏥 Healthcare

Education • Non-profit • Healthcare

The Community Solution Education System is a nonprofit network of six colleges and universities dedicated to enhancing educational access and success for underserved communities. Through a collaborative approach known as the 'One System' model, they focus on fostering academic achievement and providing diverse educational opportunities. The system trains future professionals in critical fields such as healthcare, law, and education, positively impacting both students and their communities.

📋 Description

• Lead day-to-day Human Resources Operations and service delivery • Direct, coach, develop, and performance-manage Senior HR Generalists and HR Generalists • Establish operational priorities, service expectations, escalation practices, and accountability • Implement and consistently apply HR policies, procedures, and standard operating procedures • Improve HR service delivery, controls, workflow, automation, and employee and manager self-service • Support the full employee lifecycle, including workforce planning, recruitment, hiring, onboarding, performance management, development, employee relations, and separation • Serve as the primary operational escalation point for complex employee relations matters • Lead investigations, corrective action, conflict resolution, performance management, and separations • Partner with institutional HR leaders to advance shared HR standards, tools, resources, and best practices • Provide HR leadership for reorganizations, restructures, position changes, workforce transitions, and other organizational initiatives • Lead operational administration of compensation programs, including job evaluation, market pricing, salary recommendations, and compensation analysis • Partner with Benefits, Workforce Development, Employee Engagement, HR Systems & Technology, Legal Affairs, Finance, Payroll, and Information Technology • Use HR data and people analytics to identify trends and inform operational recommendations • Promote collaboration, accountability, continuous improvement, and shared responsibility across Human Resources • Independently resolve routine and complex HR operational matters and escalate significant risks or enterprise decisions to the Vice President of Human Resources

🎯 Requirements

• Bachelor's degree in Human Resources, Business Administration, Organizational Leadership, or a related field required • Minimum of 8–10 years of progressively responsible Human Resources experience • Minimum of 3–5 years of HR leadership or management experience • Significant experience in employee relations, HR operations, and consultative Human Resources support required • Experience supporting the full employee lifecycle, including talent acquisition, onboarding, employee relations, performance management, and separation • Advanced knowledge of Human Resources operations, employee relations, employment practices, and HR compliance • Knowledge of compensation, talent acquisition, performance management, workforce planning, benefits, and leave practices • Experience with Workday and other HR technology for data-informed decision-making • Ability to travel up to 20% • Ability to perform effectively in a remote work environment and maintain availability during established business hours • Master's degree preferred • Experience supporting organizational restructuring, workforce planning, and complex employment matters strongly preferred • Experience working within a multi-location, multi-state, higher education, system-based, or similarly complex organization preferred

🏖️ Benefits

• Generous paid time-off • Medical and dental insurance coverage • Life and disability insurance • Retirement plan with employer contribution • Multiple flexible spending accounts • Tuition reimbursement • Remote work environment • Up to 20% travel to offices, campuses, meetings, and business-related events