Mortgage Sales Manager

🔥 0 minutes ago

🍂 Massachusetts – Remote

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💵 $66.6k - $99.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of TD

TD

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Manage loan production for a defined team of Mortgage Loan Officers within a geographic sub-market • Coordinate sales and business development under the Regional Mortgage Sales Manager • Recruit Mortgage Loan Officers for the territory • Drive revenue growth, expense adherence, and operational efficiencies • Supervise staff by hiring, setting goals, developing employees, managing performance and compensation decisions, promoting teamwork, and handling disciplinary actions • Meet or exceed profitable growth goals for the designated team and region • Manage production elements and business pipelines with the Regional Mortgage Sales Manager • Track team files in process and coordinate pipelines • Prospect for new referral sources • Assess team development and training needs • Manage 8–12 Mortgage Loan Officers, including performance reviews, PIPs, training, time cards, and expense approvals • Attend regional retail meetings and support referral strategies with Retail Management, Wealth, and other bank partners • Manage CRA/LMI lending goals • Meet with prospects referred by realtors, developers, attorneys, and other sources • Explain mortgage products and recommend solutions based on prospect needs • Guide customers through mortgage applications and explain required information and loan-process steps • Ensure applications are accurate and include required documentation • Manage customer expectations for processing and closing timelines • Sell and originate residential mortgage loans according to policies, procedures, and regulations • Generate mortgage and other business-line referrals • Develop plans to achieve sales goals • Enter loan information into mortgage systems and create supporting files • Send applications and information to underwriting and processing • Underwrite loans within authority using point-of-sale underwriting systems • Communicate loan decisions and additional information requirements to customers • Clear processing conditions, finalize commitments, and prepare loans for closing • Coordinate with customers, underwriters, processors, realtors, closing agents, and others; attend closings as needed • Maintain knowledge of mortgage practices, products, laws, regulations, policies, and procedures through training and seminars • Participate in homebuyer seminars, home shows, brokers’ meetings, and financing workshops • Recommend product, program, and pricing changes • Support successful TD Bank audits and examinations • Handle complex mortgage needs

🎯 Requirements

• Bachelor's Degree or work experience equivalent to Bachelor's degree required • 5+ years' experience in mortgage origination • 3+ years' management experience required • Extensive mortgage industry and guideline knowledge • Excellent sales skills • Excellent oral and written communication skills • Excellent motivational skills • Current knowledge of residential mortgage industry trends and products • Competitive nature and ability to stay motivated to exceed goals • Ability to work in a fast-paced and changing environment • Must be eligible for employment with a covered financial institution under Regulation Z • Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act • Satisfactory criminal background check and credit report check • Statements/certification regarding administrative, civil, and/or criminal findings by a government agency/authority • Ability to complete required TD Bank and applicable legal or regulatory compliance training • Ability to perform sedentary work, multiple tasks, office equipment operation, prolonged sitting and concentration • Occasional domestic travel; no international travel

🏖️ Benefits

• Health and well-being benefits • Savings and retirement programs • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO • Banking benefits and discounts • Career development • Reward and recognition • Regular career, development, and performance conversations • Online learning platform • Mentoring programs • Training and onboarding sessions • Variable compensation/incentive awards, including eligibility for cash and/or equity incentive awards • Domestic travel opportunities

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