Production Enablement Support Manager, KYC

Job not on LinkedIn

🔥 5 minutes ago

🐊 Florida, New Jersey – Remote

🐊 Florida – Remote 🏖️ New Jersey – Remote

💵 $91k - $136.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🚨 AML and Financial Crime

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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TD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1855

🏦 Banking

💸 Finance

🛡️ Insurance

💰 Grant on 2023-10

Banking • Finance • Insurance

TD is one of North America's biggest banks offering a wide range of banking services including personal and business banking, insurance, wealth management, and securities. TD is committed to sustainability, diversity, equity, and inclusion, ensuring a supportive and inclusive workplace where employees are empowered to grow. The bank provides various roles and career opportunities across different regions with a focus on community impact and professional development. TD's culture is defined by care and respect, aimed at benefiting their business performance, customers, and communities.

📋 Description

• Lead and develop a team of KYC professionals providing oversight and expert regulatory guidance • Oversee timely execution of client due diligence reviews using a risk-based approach • Hire talent, set goals, develop staff, manage performance and compensation decisions, promote teamwork, and handle disciplinary actions • Manage production teams in accordance with policies, standards, procedures, and job aids • Ensure team products are fit for purpose and audit/regulator ready • Identify and lead process improvements to increase efficiency, accuracy, and quality • Work with senior management on complex, confidential, high-visibility, and special projects • Ensure integration with business management areas, the broader organization, and enterprise • Provide guidance, coaching, and development to achieve operational and professional objectives • Develop proactive strategies and programs for regulatory and compliance issues related to KYC Operations • Serve as a liaison and subject matter expert for Compliance, Legal, Audit, Risk, external groups, and other stakeholders • Lead KYC Operations frameworks, methodologies, and procedures in line with TD’s AML Program • Participate in and manage regulatory examinations and internal/external audits • Take corrective action and recommend or implement procedural changes • Manage team production using metrics and data to meet service-level agreements and quality standards • Assign workflow to analysts, provide governance and support, and escalate issues to senior management • Protect organizational interests, identify and manage risks, and resolve escalated issues • Develop and oversee function procedures, business plans, strategic priorities, and long-term plans • Integrate new systems and upgrades into operations • Manage day-to-day operations and participate in KYC-focused and cross-functional projects • Monitor regulatory trends and communicate strategy, program, and practice effectiveness to senior management • Build team expertise, recruit a diverse workforce, and foster a cohesive, high-performing, and equitable team • Act as a brand ambassador for TD internally and externally

🎯 Requirements

• Undergraduate Degree or equivalent professional work experience • For new joiners: 3+ years of direct management experience in financial services or similar industries, including fraud, know your customer, anti-money laundering, sanctions screening, or similar roles • OR 6+ years of direct management experience in an unrelated role involving information fluency, investigation, research, or financial services broadly but not specifically KYC or AML • Deep knowledge and understanding of businesses/technology and organizational practices/disciplines • Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function/business • Knowledge of KYC operations, client due diligence, AML program requirements, regulatory/compliance issues, audits, and risk management • Ability to manage teams, employee performance, compensation decisions, hiring, development, and disciplinary actions • Ability to manage operations through metrics and data and meet service level agreements while maintaining high-quality work product • Ability to work with Compliance, Legal, Audit, Risk, senior management, executives, external groups, and key stakeholders • Ability to handle confidential, complex, escalated, high-risk, and non-standard issues • Ability to maintain compliance with internal and external requirements and codes of conduct • Occasional domestic travel; no international travel

🏖️ Benefits

• Variable compensation/incentive awards, including potential cash and/or equity incentive awards • Health and well-being benefits • Savings and retirement programs • Vacation PTO, Flex PTO, and Holiday PTO • Banking benefits and discounts • Career development • Reward and recognition • Regular career, development, and performance conversations • Online learning platform • Mentoring programs • Training and onboarding sessions • Equal opportunity employment and disability accommodations