Director – IT Operations Support System, Center of Excellence

Job not on LinkedIn

🔥 1 minute ago

⛰️ Colorado, Illinois, +2 more states – Remote

⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🧀 Wisconsin – Remote

💵 $153.8k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

TDS®

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1969

📦 Logistics

📣 Marketing

📡 Telecommunications

Logistics • Marketing • Telecommunications

TDS® is a diversified telecommunications company that provides wireless products and services, cable and wireline broadband, TV, and voice services to approximately 6 million connections nationwide. Committed to outstanding customer satisfaction, TDS focuses on delivering high-quality services and excellent customer support while meeting the needs of shareholders and communities.

📋 Description

• Lead strategy, execution, software development, and continuous improvement for systems and processes enabling end-to-end network service delivery • Act as IT steward for Operational Support Systems platforms and data supporting the company’s network • Own the full lifecycle of network service management, including service qualification, order orchestration, provisioning, activation, service assurance, and performance management • Partner with cross-functional teams to ensure seamless customer order-to-service delivery • Enable accurate network inventory, efficient order processing, and proactive monitoring • Lead automation and modernization initiatives across network operations • Reduce manual effort, improve provisioning speed, and increase scale through integrations, application development, and process automation • Streamline complex workflows and improve data consistency and operational efficiency • Integrate efforts across organizational and customer systems to deliver end-to-end solutions • Lead multiple managers and teams within OSS, spanning 80+ associates • Oversee technology solution delivery, technical strategy, executive communication, and financial and operational planning • Manage software development, SaaS configurations, application support, availability, performance, security, and lifecycle management • Govern IT practices, processes, solution delivery, security, and data privacy compliance • Manage third-party resources, vendor selection, performance, and deliverables • Align technology capabilities and initiatives with business priorities and measurable business value • Identify, prioritize, and deliver solutions; escalate risks and provide alternatives for in-flight adjustments

🎯 Requirements

• Bachelors degree (or higher) -OR- 4+ years professional work experience • 8+ years’ experience with increasing levels of responsibility in application development and/or technology management • 4+ years’ experience leading projects • 5+ years management/supervisory experience • Industry experience in a communications company, IT products company, or IT consultancy • Proven ability to communicate complex technical issues effectively to business leaders • Proven leadership ability with attracting and retaining top technical talent • Proven ability to effectively interact with peers to develop near-term and long-term strategies • Proven ability to engender an innovation culture • Established career in motivating and energizing talented IT professionals while assuring disciplined delivery of low-defect software • Experience with operating systems, database systems, integration services, application communication protocols, and programming technologies • Extensive experience in driving SDLC, agile, CI/CD • ML/AI experience is a significant plus

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan • Education assistance • Paid time off, including vacation, sick leave, seven paid national holidays, and one floating holiday • Paid parental leave (6 weeks after 12 months of employment) • Short Term Disability coverage for associates working 30 or more hours per week • Long Term Disability coverage for associates working 30 or more hours per week • Comprehensive well-being program

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume