Director – IT Operations Support System

Job not on LinkedIn

🔥 0 minutes ago

⛰️ Colorado, Illinois, +2 more states – Remote

⛰️ Colorado – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🧀 Wisconsin – Remote

💵 $153.8k - $249.9k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 21 days.

Apply Now

Find Similar Remote Jobs

TDS Telecommunications LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1969

📡 Telecommunications

👥 B2C

🛍️ eCommerce

Telecommunications • B2C • eCommerce

TDS Telecommunications LLC is a leading provider of high-speed fiber internet, telephone, and television services. The company focuses on delivering reliable and affordable connectivity for both residential and business customers. With a commitment to community involvement and customer support, TDS is dedicated to enhancing the online experience through advanced technology and excellent service.

📋 Description

• Lead the strategy, execution, software development, and continuous improvement of systems and processes enabling end-to-end network service delivery • Serve as IT steward for Operational Support Systems platforms and data • Own the full lifecycle of network service management, including service qualification, order orchestration, provisioning, activation, and service assurance • Partner with cross-functional teams to ensure seamless customer order-to-service delivery and ongoing performance management • Enable accurate network inventory, efficient order processing, and proactive monitoring • Lead strategic automation and modernization initiatives across network operations • Reduce manual effort, improve provisioning speed, and increase scale through integrations, application development, and process automation • Streamline complex workflows, enhance data consistency, and improve operational efficiency • Integrate efforts across organizational and customer systems to deliver cohesive end-to-end solutions • Lead multiple managers and their teams within the OSS realm, with a span of 80+ associates • Oversee technology solutions, supported technology lifecycle, technical strategy, executive communication, financial planning, and operational management • Oversee software development, SaaS configurations, application support, availability, performance, security, and lifecycle management • Ensure alignment of IT practices, processes, and solution delivery with business strategy • Ensure compliance with security and data privacy policies and standards • Manage third-party resources, including vendor selection, performance oversight, and adherence to TDS standards • Align technology capabilities and initiatives with business priorities and measurable value • Identify, prioritize, and deliver solutions supporting business outcomes • Escalate project risks and provide alternatives for in-flight adjustments

🎯 Requirements

• Bachelors degree (or higher) -OR- 4+ years professional work experience • 8+ years’ experience with increasing levels of responsibility in application development and/or technology management • 4+ years’ experience leading projects • 5+ years management/supervisory experience • Industry experience in a communications company, IT products company (e.g software company), or IT consultancy • Proven ability to communicate complex technical issues effectively to business leaders • Proven leadership ability with attracting and retaining top technical talent • Proven ability to effectively interact with peers to develop near-term and long-term strategies • Proven ability to engender an innovation culture • Established career in motivating and energizing talented IT professionals while assuring a disciplined method of delivering low-defect software • Experience with operating systems, database systems, integration services, application communication protocols, and programming technologies • Extensive experience in driving SDLC, agile, CI/CD, ML/AI (a significant plus)

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan • Education assistance • Paid vacation (15 days accrued per year for full-time; pro-rated for associates working between 20-39 hours) • Paid sick leave (10 days accrued per year for full-time and pro-rated for all other associates) • Seven paid national holidays • One floating holiday • Paid parental leave (6 weeks after 12 months of employment) • Short Term Disability coverage for associates working 30 or more hours per week • Long Term Disability coverage for associates working 30 or more hours per week • Comprehensive well-being program

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume