Website Performance Manager

🔥 17 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Team Velocity

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

📣 Marketing

💼 Consulting

🚘 Automotive

Marketing • Consulting • Automotive

Team Velocity is a leading marketing technology provider specializing in the automotive industry. Their platform, Apollo Ads, integrates intelligent marketing technology that allows automotive dealers to effectively advertise their vehicles and engage consumers throughout the ownership lifecycle. By providing personalized, payment-driven offers and seamless online experiences, Team Velocity empowers dealerships to enhance customer loyalty and increase sales, service retention, and trade-ins.

📋 Description

• Own website relationships for automotive dealership clients • Transform reactive support into a proactive mindset and drive the vision and delivery of website products • Respond quickly to dealership inquiries and resolve most issues instantly • Drive product retention and present revenue- and non-revenue-generating enhancements • Assist with portfolio application growth and monitor customer happiness • Build and maintain relationships across a portfolio of clients • Manage a full and/or complex account load • Understand and articulate customer problems while triaging and prioritizing bugs and issues • Execute monthly customer reporting covering KPIs, Google Analytics, SEO, and customer priorities and expectations • Assess, prioritize, and present customer feature requests to leadership • Communicate priorities, timelines, and deadlines to customers • Use Salesforce to create product backlogs, track cases, and monitor team efficiency • Drive upsell, expansion, and upgrade opportunities with Customer Success counterparts • Manage account progress and results to support external client retention • Collaborate with digital, creative services, and other departments to coordinate priorities and requests • Recommend site performance enhancements, creative services, third-party advisements, and responsive design improvements

🎯 Requirements

• BS/BA in related discipline OR an equivalent combination of education and work experience • Minimum of 2-3 years' progressive and successful experience in retail automotive digital strategy, automotive agency, and/or automotive retail management • Understanding of dealership operations • Ability to work effectively with all levels within the dealership • Working knowledge of digital marketing strategy for websites and advertising, including SEM, display, SEO, Google Ads, and Bing • Google certifications such as Ads, Analytics, Video, or Mobile • Written, verbal, phone communication, and interpersonal skills • Customer service and relationship management skills • Ability to work independently and in a team environment • Knowledge of Salesforce • Proficiency with MS Office, including Word, Excel, and PowerPoint • Working knowledge of HTML, CSS, website strategy and concepts, website analytics tools, and Google Analytics • Solid analytical skills and data-driven thinking

🏖️ Benefits

• Up to $15K in annual bonus/commission opportunities • Medical insurance • Dental insurance • Vision insurance • 401(k) with matching • Paid vacation • Wellness benefits • Company benefit offerings