Senior Engagement Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $115k - $165k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Manage complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs • Manage a single customer or a business portfolio • Guide and mentor a team of Engagement Managers based in a region or practice area • Own the customer experience, high-quality service delivery, and client satisfaction • Oversee engagements to ensure objectives are achieved, delivered on schedule, within budget, and compliant with internal requirements • Provide strategic value and engagement advisement by anticipating client needs • Lead larger engagement teams, mentor resources, and foster a collaborative environment • Build and maintain relationships with client stakeholders and align services with long-term goals • Map client organizations, evaluate engagement-to-business-line ratios, and identify value-realization opportunities • Act as a proactive, strategic, customer-focused trusted advisor • Communicate engagement progress, challenges, and results to internal and external stakeholders • Manage engagement budgeting, forecasting, and profitability • Optimize resource allocation and team performance across engagements • Identify and mitigate risks to ensure engagement stability • Establish governance structures and controls • Drive creation of customer-facing reports and dashboards with KPI and metric data • Drive continuous improvements to delivery processes and deliverables • Host regular team meetings and encourage input • Work with cross-functional teams to achieve common goals • Travel several times per year may be required

🎯 Requirements

• Bachelor’s degree in business, Project Management, or a related field • Minimum of 7 years of experience in project management or portfolio management roles • Proven track record of successfully managing complex projects and portfolios • Excellent communication and interpersonal skills for building and maintaining relationships • Ability to influence and negotiate effectively • Excellent leadership and team management skills, leading high-performance teams • Strong analytical and problem-solving skills • Ability to make data-driven decisions • Experience in the IT Professional Services industry (preferred) • Master’s degree in a related field (preferred) • Knowledge of CRM systems and customer engagement strategies (preferred) • Certification in project management (PMP, PRINCE2, etc.) (preferred) • Experience with Agile methodologies: Scrum, Kanban, SAFe, XP (preferred)

🏖️ Benefits

• Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.