Solutions Architect – Full-Time

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $125k - $190k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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TEKsystems

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1983

💼 Consulting

🎯 Recruiter

🏢 Enterprise

Consulting • Recruitment • Enterprise

TEKsystems is a global IT and business services firm that provides technology consulting, talent solutions, managed services and workforce recruitment to enterprise clients. The company delivers cloud, digital and data services (including AI/ML and automation), application innovation, Agile/DevOps transformation, technology operations and digital experience work, and operates large-scale talent and managed service programs. TEKsystems works across industries (financial services, healthcare, public sector, telecommunications, retail/manufacturing, energy and more), maintains technology partnerships with major cloud and software providers, and reports more than $7B in annual revenue and 100+ locations worldwide.

📋 Description

• Develop solution proposals covering technical approach, estimates, implementation, team structure, pricing, and contracts • Identify, scope, and create solutions for complex deliverable-based, fully outsourced, and large-scale engagements • Provide solutioning, account interaction, service design development, and practice pipeline support • Present proposals for Service Desk, Deskside Services, NOC, and IT Operations Support engagements • Understand customer business and technical requirements and mature solution designs with customers and stakeholders • Assemble delivery teams and coordinate practice, delivery, and account team members • Consolidate solution status and costing information across project stakeholders • Manage sales and solutions risks, opportunities, issues, and change control • Support contract development, SOWs, PCRs, RFPs, RFIs, and RFQs • Partner with sales to drive new business opportunities from initial practice engagement through closure • Analyze practice pipelines, opportunities, product lines, and solution health • Support account strategy development and execution • Ensure sales-to-delivery knowledge transfer and adherence to solution and sales methodologies • Monitor engagement profitability, staffing levels, hours allocation, and future business opportunities

🎯 Requirements

• Bachelor’s Degree or equivalent, relevant experience • 10+ years’ broad experience in Service Desk, Deskside Services, Network Operations, or IT Operations • At least 7 years of experience in professional services consulting • Experience delivering projects/programs, including significant OCM aspects • Experience delivering and administering client professional services agreements • 10+ years of established consulting and interpersonal experience with frequent Director-level and CXO-level customer interactions • Ability to develop, market, and sell services and products • Experience with OCM processes, stakeholder identification, communication, adoption, and rollout strategies desired but not required • Strong conceptual and analytical skills with a strategic mindset • Ability to prioritize and plan complex work in a rapidly changing environment • Experience leading and collaborating with cross-functional teams • Excellent oral and written communication skills in English • Superior communication and interpersonal skills • Ability to adapt approach and demeanor to shifting situational demands • Ability to solve complex problems involving high-volume and contradictory information • Up to 25% travel may be required

🏖️ Benefits

• Medical, Dental, and Vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life and AD&D for employee and dependents) • Short and Long-Term Disability • Health Spending Account (HSA) • Transportation Benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) • Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. • Fully remote position