Senior Director, Engineering – Registration and Enrollment

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $200k - $220k / year

⏰ Full Time

🟠 Senior

🖥 Software Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Teladoc Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

👥 B2C

☁️ SaaS

💰 $80M Post-IPO Debt - Teladoc Health on 2016-07

Healthcare • B2C • SaaS

Teladoc Health is a telehealth company that connects patients with care providers through a virtual care platform offering 24/7 urgent care, primary care, mental health (therapy and psychiatry), chronic condition management (diabetes, hypertension, weight management), specialty consultations, and wellness services. It serves individuals directly and partners with employers, health plans, hospitals and health systems to deliver integrated virtual care solutions and technology at scale.

📋 Description

• Lead multiple engineering teams responsible for Enrollment, Eligibility Verification, Benefits Access, and Member Activation • Define and execute the long-term technology strategy for enrollment and eligibility platforms • Drive onboarding experiences that maximize enrollment completion and member activation rates • Partner with Product, Analytics, Data Science, Client Management, and Strategy teams to improve acquisition funnels and onboarding outcomes • Ensure platform performance, reliability, data quality, compliance, and operational excellence • Establish architectural standards supporting future growth and evolving business requirements • Lead Senior Managers and engineering teams across onshore and offshore delivery models • Maintain project governance, including roadmap execution, dependency management, risk mitigation, and executive communication • Mentor engineering leaders and promote accountability, collaboration, and continuous improvement • Oversee enrollment and eligibility ecosystems enabling members to enroll, verify eligibility, and access appropriate healthcare benefits

🎯 Requirements

• Bachelor's degree in Computer Science, Engineering, Business Management, or a related field • 10+ years of engineering leadership experience • Experience managing large engineering organizations • Demonstrated success leading organizations of 30+ engineers • Experience building and scaling registration, enrollment, benefits administration, or healthcare access platforms • Strong understanding of distributed systems, platform architecture, and high-volume transaction processing • Ability to translate business objectives into scalable technology solutions • Exceptional cross-functional leadership and stakeholder management skills • Demonstrated project execution rigor and operational excellence • Experience within healthcare, payer, health plan, benefits administration, or eligibility ecosystems preferred • Experience optimizing member acquisition, activation, and onboarding funnels preferred • Knowledge of healthcare enrollment and eligibility standards preferred • Experience with data-intensive platforms and large-scale integrations preferred • Background working in highly regulated environments preferred • Must be currently authorized to work in the United States without current or future visa sponsorship • Identity and credential verification, interviews, and fraud or misrepresentation screening are part of the hiring process

🏖️ Benefits

• Performance bonus eligibility • RSUs • Flexible Vacation Policy • 80 hours of Paid Sick, Safe, and Caregiver Leave annually • Benefits program for employees and families, subject to eligibility requirements • Career growth and development opportunities • Inclusive workplace culture • Remote work arrangement • Up to 5% travel (approximately 2–3 times a year)