Enrollment Specialist

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $27 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Tembo Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🏥 Healthcare

👥 B2C

💰 Series unknown on 2025-04

Healthcare • B2C

Tembo Health is a dementia-focused care navigation company that connects older adults and caregivers with personalized dementia care teams and resources. Through a digital-first program aligned with CMS's GUIDE initiative, Tembo matches users with trained Dementia Care Navigators and clinical staff (including geriatricians, psychiatrists, nurse practitioners, and therapists), helps obtain diagnoses and care plans, coordinates with primary care providers, offers monthly check-ins and 24/7 urgent access to licensed ER doctors, and facilitates access to local resources and up to $2,500/year in caregiver respite reimbursement for eligible Medicare beneficiaries. The service is offered free to Traditional Medicare beneficiaries under the GUIDE program and emphasizes care coordination, clinician support, and caregiver education; the company also highlights SOC 2 compliance and partnerships with payors and providers.

📋 Description

• Serve as the internal expert on the patient and caregiver onboarding experience • Own program outreach, education, and remote enrollment from start to finish • Manage a high-volume call list to educate patients and care teams about the Tembo Health program • Coordinate with members, caregivers, and families to obtain program consent • Collaborate with the Clinical Team and partner organizations to schedule virtual assessments • Enroll new patients and caregivers into the program • Maintain accurate, timely records of interactions, assessments, and follow-ups across platforms • Consistently meet performance KPIs • Work effectively within the timeframes of a fast-paced startup • Perform other assigned duties

🎯 Requirements

• Fluency in English • High school diploma or equivalent • 1-2 years of inside sales or outbound telephonic experience • Comfortable being on the phone throughout the day (minimum 65 calls per day) • Internet speed of 25Mbps minimum, with speed test proof submitted upon hire • Consistent access to a private work environment with professionally appropriate surroundings for frequent video conferencing • Workstation setup conducive to remote work needs • Empathy and comfort engaging with individuals experiencing cognitive decline and their caregivers • Ability to understand and articulate program benefits • Ability to exercise independent judgment and voice noticeable issues or trends • Strong verbal and written communication skills • Strong problem-solving skills and ability to escalate appropriately • Excellent organizational skills and ability to multitask • Strong proficiency in computer software navigation and modern technology systems • Ability to perform duties remotely with minimal oversight • Ability to work in a multidisciplinary team environment • Comfort in a dynamic, evolving healthcare environment • Passion for healthcare and affecting change in the healthcare landscape

🏖️ Benefits

• Incentive pay • Remote work • Shifts available for all time zones