Supervisor – Patient Account

🕒 August 27

🇺🇸 United States – Remote

💵 $51.6k - $77.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 8%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Tenet Healthcare

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

👥 B2C

💰 $2G Post IPO debt on 2022-07

Healthcare • B2C

Tenet Healthcare is a for-profit healthcare services company that owns and/or operates hospitals and hospital programs through subsidiaries and affiliates across the United States. The company's website and materials describe acute-care hospitals, emergency centers, specialty services (including cancer centers and advanced cardiac imaging), medical office buildings, physician careers and community health networks; Tenet emphasizes compliance, community service, and clinical innovation.

📋 Description

• Provide daily support, mentoring, and training to new hires and existing Patient Access staff • Assist in managing escalated issues • Assist in preparing short- and long-range planning recommendations for Registration Process areas, including Admitting, Centralized Scheduling, Emergency Department, and clinics • Maintain positive customer service and assist staff in resolving issues • Enforce departmental policies, practices, procedures, and work rules • Assist in developing and implementing new policies according to hospital and corporate guidelines • Monitor daily activity and complete performance and metric reports, including financial clearance reports • Perform special projects and reporting when assigned • Perform all Patient Access functions as needed • Act as part of the management team to ensure operational goals are met • Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems • Supervise Rep, PA I-IV direct reports

🎯 Requirements

• High School Diploma or equivalent • 4 plus years experience in medical facility, health insurance, or related area • Thorough knowledge of computer systems in Health Care Information System • Clear understanding of Revenue Cycle Management and Regulatory Agencies required • Excellent interpersonal and organizational skills • Demonstrated leadership abilities • Ability to receive and express detailed information through oral and written communications • Must be able to work in sitting position • Must be available to work hours and days as needed based on departmental/system demands • Must be “on-call” as needed • Must obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment, as applicable and permitted by law

🏖️ Benefits

• Management level positions may be eligible for sign-on and relocation bonuses • Medical, dental, vision, disability, life, and business travel insurance • Paid time off (vacation & sick leave) – min of 12 days per year • 401k with up to 6% employer match • 10 paid holidays per year • Health savings accounts, healthcare & dependent flexible spending accounts • Employee Assistance program • Employee discount program • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance • For Colorado employees, paid leave in accordance with Colorado’s Healthy Families and Workplaces Act