Client Executive, Human Capital Risk

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $120k - $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

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The Baldwin Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

💰 $170M Post IPO debt on 2023-10

Consulting • Healthcare • Legal

The Baldwin Group is a national advisory firm specializing in risk management and insurance brokerage, offering comprehensive solutions for businesses and individuals. It provides commercial insurance, employee benefits, retirement consulting, private risk and wealth management services, plus specialty offerings like reinsurance and MGAs, tailoring strategies to protect assets and support growth. The firm emphasizes collaboration, market insights, and customized plans for companies across industries as well as high-net-worth individuals.

📋 Description

• Provide best-in-class client service for a book of business representing clients of various sizes, scopes, and geographic locations • Participate in setting client strategy for Human Capital Risks, including Human Capital strategy, Benefits, Compliance, Change Management, and Communications • Engage appropriate subject matter experts • Resolve client- and vendor-related day-to-day service issues • Manage the entire client service experience • Build relationships with client stakeholders from executive leadership to support staff • Proactively project manage client service plans and needs • Maintain transparent communication with the HCR team and set clear expectations for deliverable due dates • Assist in managing employee benefits plan renewals or vendor sourcing processes • Gather vendor and client information for RFP/sourcing • Organize data for vendor submission • Prepare and send RFPs to vendors • Analyze quotes for accuracy • Develop client strategies with the PE HCR team in alignment with PE strategies • Prepare client deliverables and assist in creating communication strategies • Coordinate implementation or continuation of benefit plans and contract changes • Ensure client compliance • Help develop and optimize the client service experience, including processes and deliverables • Mentor and develop client service team members • Support business development opportunities • Contribute to thought leadership

🎯 Requirements

• Bachelor’s degree in finance, business, marketing, risk management, or human resources management • Minimum 5-10 years of industry experience • Ability to multi-task and prioritize client needs in a fast-paced work environment • Strong organization skills and process oriented • Self-motivated and willing to work in a team environment • Outstanding oral and written communication skills • Knowledge and understanding of transparent health benefit strategies • Knowledge of alternative funding mechanisms, including level funding and self-funding • Knowledge of self-funding medical/Rx programs, including stop loss marketing • Knowledge of best-in-class PBM contract terms • Knowledge of advanced cost containment measures such as reference-based reimbursement and direct contracting

🏖️ Benefits

• Bonus opportunity • Benefits