Eligibility Representative

🔥 6 minutes ago

🏈 Alabama, Alaska, +16 more states – Remote

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💵 $17 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

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Logo of The Cigna Group

The Cigna Group

10,000+ employees

🏥 Healthcare

🛡️ Insurance

Healthcare • Insurance

The Cigna Group is a global health services company that provides medical, dental, pharmacy, behavioral and supplemental insurance products and benefits to individuals, families, employers, brokers, providers and Medicare beneficiaries. It offers employer-sponsored group plans, individual and family plans (including Open Enrollment offerings), Medicare, international health insurance covering more than 200 countries, and digital member services through the myCigna platform (including telehealth and claims management). Its products are delivered through operating subsidiaries such as Cigna Health and Life Insurance Company and other regional affiliates.

📋 Description

• Help specialty pharmacy patients coordinate medication needs and pharmacy insurance coverage • Answer patient calls and address inquiries with care, detail, and empathy • Coordinate and ensure services are covered under insurance • Explain deductibles, co-payments, and authorizations to patients • Research benefits coverage issues with pharmacists and doctors’ offices • Provide guidance about medication coverage • Handle multiple requests while maintaining attention to detail • Document conversation information in the computer system

🎯 Requirements

• High School Diploma / GED required • Customer Service experience • Health care experience with knowledge of medical insurance and terminology preferred • General PC knowledge • Experience working with Microsoft Office • Excellent verbal and written communication skills • Cable broadband or fiber optic internet service with speeds of at least 10Mbps download/5Mbps upload for home-based work

🏖️ Benefits

• Annual bonus plan eligibility • Medical insurance • Vision insurance • Dental insurance • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber optic internet service with minimum speeds of 10Mbps download/5Mbps upload for home-based work

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