Director of Revenue Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 12%

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Logo of The Columbus Organization

The Columbus Organization

501 - 1000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

🤝 Non-profit

💰 Private equity on 2017-01

Healthcare • Consulting • Non-profit

The Columbus Organization is a nonprofit (or mission-driven) services organization that empowers individuals with intellectual/developmental disabilities (I/DD) and behavioral needs to achieve meaningful-life goals. It provides nationally recognized care coordination (case/support coordination), professional clinical staffing (on-site staffing and consultative services), and quality improvement services to families, individuals, and agencies supporting special needs populations. Since 1984, Columbus has worked with over 140 state and local agencies across 40+ states and DC, helping solve staffing, regulatory, certification, litigation, and programmatic challenges through expertise in clinical practice, recruitment, training, forensic and litigation support, and policy development.

📋 Description

• Report to the Chief Revenue Officer as an essential member of the revenue team • Manipulate revenue data to steer strategic action and improve sales performance across the buyer journey • Serve as the revenue reporting subject matter expert and uncover growth opportunities • Build dashboards, form sales strategy, lead annual planning and drive opportunity conversions • Deliver revenue reporting to the Leadership team and Board in partnership with the CRO • Interview Sales, Marketing and Customer Success teams to understand operations and technology needs • Own revenue data and build weekly and monthly revenue reporting packages • Manage the Sales and Customer Success enablement playbook with Marketing and Product • Present Revenue Operations assessments to Sales and Marketing leadership • Generate weekly revenue forecasts and report results to Sales and Customer Success leadership • Analyze historical data, customer and sales representative performance trends, and industry benchmarks • Manage and implement sales tools and platforms including Salesforce, Grow.com and Gong.io • Build company reporting and forecasting dashboards • Recommend ways to increase leads, improve conversion rates and increase sales efficiency • Recommend changes to sales techniques, procedures and promotional efforts • Train new and existing revenue team members on processes and tools • Refine structured sales processes and methodology for forecasting accuracy • Partner with the CRO on annual budget, territory and compensation planning • Collaborate cross-functionally to identify inefficiencies, design scalable processes and automate solutions

🎯 Requirements

• Ability to structure and process qualitative or quantitative data and draw insightful conclusions • High level of attention to detail and ability to produce high-quality work • Ability to build relationships with key stakeholders and collaborate effectively • Ability to adjust quickly to changing priorities and complexity • Ability to coach and develop sales organization members • Strong track record of building and enhancing processes and workflows • Familiarity with multiple CRM and marketing automation tools, including Salesforce and HubSpot • Experience with sales tools and platforms including Salesforce, Grow.com and Gong.io • Ability to work primarily in a climate-controlled environment with sedentary computer-based work • Must be located in the contiguous United States

🏖️ Benefits

• A remote first environment; work from wherever you are comfortable in the contiguous U.S. • Laptop and tools, $100/month phone reimbursement, monitors, gear to get started, plus a one-time $500 stipend for extras • 100% company-paid health, dental and vision insurance for the employee and immediate family on a competitive HSA plan • Continuous contributes $1,800 per year to an HSA account • 100% company-paid LTD, AD&D and basic life insurance • Flexible PTO and flexible working hours • 11 paid holidays plus 2 wellness days

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