Dental CAD/CAM Support Technician

Job not on LinkedIn

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

The Hello Team

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🤝 B2B

🎯 Recruiter

B2B • Recruitment

The Hello Team is a B2B provider of structured offshore hiring and managed workforce solutions. They recruit, hire, and operate dedicated nearshore and offshore teams across 30+ countries, offering remote staffing, BPO services, answering services, and call center build-outs with on-the-ground recruiting, U. S. -based operational oversight, training, and real-time workforce management. The company emphasizes accountability, performance monitoring, and cultural alignment for clients in healthcare, insurance, real estate, professional services and other sectors.

📋 Description

• Provide technical support for dental CAD/CAM systems and equipment • Troubleshoot hardware and software issues remotely • Train users on digital dental workflows and software • Support workflow optimization and case production processes • Manage support tickets and document resolutions • Assist customers with basic software setup and updates • Answer customer questions and provide guidance on system use • Escalate complex technical issues to senior team members when needed • Perform other duties related to the position as assigned

🎯 Requirements

• Proficient level of English (written and spoken) • Excellent professional and communication skills • Experience with CAD/CAM dental software (Exocad, 3Shape, or similar) • Knowledge of dental milling, 3D printing, and digital dental workflows • Understanding of dental anatomy, zirconia, Polymethyl Methacrylate (PMMA), and implant restorations • Experience in technical support, troubleshooting, or customer service • Strong organizational, time-management, and problem-solving skills • Comfortable with dental technology and equipment • Organized, detail-oriented, and able to work independently in a remote environment • Experience in a dental lab or CAD/CAM environment preferred • Certified Dental Technician (CDT) certification or equivalent experience preferred • Familiarity with implant workflows and digital dentistry technologies • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment • Ability to quickly learn new systems, software, and workflows • Proficiency with Microsoft Office (Word, Excel, Outlook), and standard business tools (email, spreadsheets, document management) • Out-of-the-box thinker, highly adaptable, reliable, self-motivated, and confident approach • Positive attitude and the ability to learn and adapt quickly • Ability to understand and follow established processes accurately with minimal supervision • Ability to work U.S. Eastern Time (New York) business hours and adapt to business needs • Interested in long-term career opportunities.

🏖️ Benefits

• 100% remote work • Full-time position with 40 hours weekly • Great work environment with potential for growth