Program Manager

Job not on LinkedIn

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $54.1k - $90.1k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Program Manager

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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The Cigna Group

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

🏥 Healthcare

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare • Healthcare Insurance • Pharmaceuticals

The Cigna Group is a global health company committed to improving the health and vitality of its clients, customers, and patients. With its two divisions, Cigna Healthcare and Evernorth Health Services, the company focuses on enhancing quality of life through healthcare services and pharmacy benefits management. The Cigna Group is dedicated to ethical practices in healthcare and artificial intelligence, and strives to create positive change in the healthcare system. It also emphasizes its Environmental, Social, and Governance (ESG) responsibilities, aiming to impact health equity and foster innovation in healthcare delivery.

📋 Description

• Serve as a client-facing point of contact for external reimbursement hubs and pharmaceutical manufacturers • Act as liaison between clients and internal operations teams • Manage relationships among pharmaceutical clients, their hubs, and programs • Answer questions about Accredo processes and service issues and mitigate escalations • Position Accredo externally in a professional and discreet manner • Build partner relationships, establish trust, and anticipate needs or concerns • Own the overall health and performance of programs, products, and services • Provide program updates to stakeholders • Research, gather, analyze, and communicate data • Identify and track trends, perform root-cause analysis, and drive process improvement initiatives • Understand key performance metrics for specialty drugs and help resolve delays • Create presentations and host meetings to review metrics and program performance, support in-services, and conduct QBRs • Work independently, adapt to a dynamic environment, and act as a change agent

🎯 Requirements

• High School Diploma or GED required • Bachelor’s degree a plus • 2+ years of Accredo specialty pharmacy-related experience required • 2+ years of client management, program support, and collaboration with matrix partners preferred • 1+ year of managing escalated issues and handling difficult conversations • Exceptional written and verbal communication skills • High attention to detail, organization, time management, critical thinking, and problem-solving skills • Ability to multitask, prioritize, and support multiple projects while meeting deliverables • Proficient computer skills, including all Microsoft Office applications • RxHome and CSP familiarity preferred • Travel may be required based on program placement • Internet connection through a cable broadband or fiber optic provider with at least 10 Mbps download and 5 Mbps upload when working from home

🏖️ Benefits

• Annual bonus plan eligibility • Medical, vision, and dental benefits starting on day one • Well-being and behavioral health programs • 401(k) • Company-paid life insurance • Tuition reimbursement • Minimum of 18 days of paid time off per year • Paid holidays • Leaves of absence • Remote work arrangement • Cable broadband or fiber optic internet requirement for working from home