Field Service Engineer I

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🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Thermo Fisher Scientific

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1956

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

Healthcare • Logistics • Manufacturing

Thermo Fisher Scientific is the world leader in serving science, with annual revenue of more than $40 billion. Their mission is to enable customers to make the world healthier, cleaner, and safer by supporting life sciences research, solving complex analytical challenges, increasing laboratory productivity, and improving patient health through diagnostics and the development of life-changing therapies. With a global team, they offer innovative technologies and pharmaceutical services through brands such as Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.

📋 Description

• Install, maintain, and repair a diverse range of high-value analytical instruments, including electron microscopes and chromatography systems • Ensure sophisticated scientific instruments operate at peak performance • Deliver exceptional technical service while representing Thermo Fisher Scientific • Build strong relationships with customers advancing critical research and innovation • Diagnose and solve complex technical problems • Help customers achieve breakthrough discoveries in health, environmental, food safety, and cancer research • Travel to customer facilities and respond to emergency service calls as needed

🎯 Requirements

• Bachelor's Degree; no prior experience required • Engineering (Electrical, Electronics, Mechanical, Biomedical) or related scientific field preferred • Advanced degrees or specialized certifications are a plus • Strong electronics and mechanical aptitude, including component-level diagnosis • Excellent customer service skills and professional demeanor • Strong verbal and written communication abilities • Fluency in English required • Demonstrated problem-solving capabilities and analytical thinking • Proficiency with Windows operating systems, MS Office, and service management software • Ability to read and interpret technical diagrams, schematics, and documentation • Valid driver's license • Ability to travel up to 50–75% • Ability to lift up to 50 lbs and stand for extended periods • Experience with ultra-high vacuum systems and high-voltage equipment preferred • Availability to work flexible hours and respond to emergency service calls • Must be able to obtain necessary credentials to access customer facilities • Strong organizational skills and time-management ability • Ability to work collaboratively and independently • Adherence to Good Manufacturing Practices (GMP) safety standards • Ability to work in cleanrooms, laboratories, warehouses, fluctuating temperatures, loud-noise environments, at heights, and with hazardous/toxic materials • Ability to use required personal protective equipment

🏖️ Benefits

• Resources and opportunities to make significant contributions to the world • Rewarding career opportunities • Reasonable accommodation for individuals with disabilities during the application/interview process and employment • Equal opportunity employment