School Success Manager – Seasonal

Job not on LinkedIn

🕒 Yesterday

🇺🇸 United States – Remote

💵 $45k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 3%

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Logo of Timely

Timely

51 - 200 employees

Founded 2023

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

💰 Early Stage VC on 2022-12

Education • SaaS • Artificial Intelligence

Timely is an AI-powered scheduling platform focused on K-12 education. Timely combines AI optimization with educator-led support to build district master schedules that reflect priorities, constraints, and student needs more quickly and precisely. The company is built by former educators and district leaders and markets its platform to school districts, claiming deployments in 22 states, 90+ districts, and supporting roughly 500,000 students. Timely emphasizes systemwide visibility, smarter staffing, FTE reallocation, budget savings, and higher rates of students with complete schedules.

📋 Description

• Own a portfolio of schools and guide district and charter schools through building master schedules • Lead onboarding and training for new and returning school schedulers • Provide end-to-end support to finalize schedules • Develop strategic relationships with lead schedulers, principals, and scheduling teams • Track school success metrics, satisfaction, and renewal rates • Advise school-based teams on aligning schedules with their priorities • Troubleshoot complex technical issues with support from product and engineering • Manage district and charter network accounts through the customer journey • Establish partnership goals, implementation timelines, and training plans with district teams • Provide tools and structures for district leaders to manage scheduling timelines • Support data integration and data transfer processes with district IT and Timely’s data integration team • Communicate cross-functionally with sales and marketing, product, and engineering teams • Share customer feedback and implementation insights • Contribute to general team operations and team success

🎯 Requirements

• Meaningful experience developing middle and/or high school schedules • Willingness to work in a scrappy environment • Availability and flexibility to work full-time seasonally from January through July • At least 2+ years of experience building and owning a middle and/or high school schedule • At least 5 years working inside a school • Experience developing systems/processes and delivering support to people and teams (plus) • Experience in a fast-paced, entrepreneurial environment (plus)

🏖️ Benefits

• Offers equity • May include health benefits • Flexible PTO policy

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