
10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
🔥 19 hours ago
🏈 Alabama, Mississippi – Remote
💵 $78.1k - $140.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🧑💼 Account Executive
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10,000+ employees
Founded 1994
📡 Telecommunications
Telecommunications
T-Mobile is a leading wireless network operator in the United States known for its 'Un-carrier' approach, which focuses on customer-centric mobile services and flexible plans. The company is committed to providing excellent employee benefits, including health insurance, parental leave, and ongoing education support, to create a vibrant work culture. T-Mobile offers a variety of career paths in areas such as business sales, technology, and customer experience. They prioritize creating extraordinary experiences for both their employees and customers and are continuously innovating to lead in connected living. T-Mobile is also actively engaged in expanding its 5G network coverage to provide faster and more reliable mobile services.
• Sell to State and Local Government accounts • Renew contracts and drive customer retention • Increase customer satisfaction and revenue • Prospect and hunt for new business • Call leads using contact lists to generate sales opportunities • Exceed monthly sales, renewal, and churn targets • Welcome customers, review service agreements, answer service questions, and identify additional business • Establish and cultivate customer relationships to drive sales and increase the customer base • Perform account maintenance following account reviews • Analyze accounts to determine upsell and renewal offers • Monitor and resolve customer issues • Track individual account activity and results • Perform extensive data entry and system navigation • Complete continuous product, service, and sales training • Use automated knowledge and training tools to meet productivity and quality standards • Disburse adjustments and credits within established limits and criteria • Demonstrate positive and cooperative behavior with customers and coworkers
• Bachelor’s Degree preferred • 4+ years selling to State Government accounts strongly preferred; previous Government Sales experience required at minimum • 4+ years Business Sales Experience required • 4+ years wireless, telecom or technical sales experience preferred, not required • At least 21 years of age • Legally authorized to work in the United States • High School Diploma or GED • Valid license, clean driving record, and proof of insurance at your own cost required • Accuracy and efficiency in data entry • Ability to navigate systems and use automated knowledge and training tools • Ability to independently analyze information and make decisions • Ability to meet sales, renewal, churn, productivity, quality, and departmental goals • Ability to maintain ethical and professional conduct
• Annual stock grant • Employee stock purchase plan • 401(k) • Free, year-round money coaches • Monthly or quarterly sales incentives • Medical, dental and vision insurance • Flexible spending account • Paid time off • Up to 12 paid holidays • Paid parental and family leave • Family building benefits • Back-up care • Enhanced family support • Childcare subsidy • Tuition assistance • College coaching • Short- and long-term disability • Voluntary AD&D coverage • Voluntary accident coverage • Voluntary life insurance • Voluntary disability insurance • Voluntary long-term care insurance • Mobile service and home internet discounts • Pet insurance • Commuter and transit programs • Career growth opportunities • Continuous training
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