Implementation Consultant III, ENT Hotels, S+E

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $73k - $149k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Toast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

💼 Consulting

📦 Logistics

Food & Beverage • Consulting • Logistics

Toast is a technology company that specializes in providing integrated software and hardware solutions for the restaurant industry. Their offerings include a comprehensive restaurant management platform that features point of sale (POS) systems, payment processing, online ordering, payroll management, and various operational tools designed to streamline restaurant operations. Toast's platform is tailored to meet the needs of diverse restaurant types, including quick service, full service, fast casual, fine dining, cafes, and food trucks. They also provide resources like industry insights and educational materials to support restaurant success.

📋 Description

• Architect complex technical setups and scalable configurations for multi-site operations • Lead high-stakes, multi-location Enterprise rollouts from design through go-live • Lead integration frameworks across dozens or hundreds of sites • Manage franchisee and corporate relationships and mitigate brand-level risks • Serve as primary escalation point for advanced hardware, software, and networking challenges • Lead cross-functional initiatives across the Enterprise deployment organization • Partner with Integrations, Product, and Sales to remove blockers • Provide internal QA for multi-unit rollouts • Mentor peers and identify scalable workflow improvements • Work with corporate IT teams to map network requirements and configure multi-location systems

🎯 Requirements

• 5+ years of combined experience in POS, technology, or SaaS • Familiarity with POS device installation and troubleshooting, onsite or remote • Experience implementing complex hardware and software at scale • Experience managing integrations • Advanced networking skills • Mastery of corporate IT and operational needs • Comfort working with corporate IT leaders and regional managers • Advanced understanding of Enterprise configurations, above-store reporting, and third-party integrations • Ability to own and drive cross-team escalations to resolution • Project management ability to complete complex, multi-phased rollouts without oversight • Impeccable judgment on complex corporate issues • Ability to navigate multi-unit operations and bring structure • Ability to build cross-functional relationships and influence collaboration • Leadership by example and scalable mindset • Willingness to travel to various customer locations

🏖️ Benefits

• Competitive compensation and benefits programs • Cash compensation, including overtime and bonus/commissions if eligible • Equity • Benefits supporting a healthy lifestyle • Flexible benefits to meet changing needs • Hybrid work model valuing individual needs • Reasonable accommodations for persons with disabilities during hiring

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