Senior Solutions Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $109.8k - $152.4k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Partner with Account Executives on opportunity qualification, demonstrations, Proof-of-Concepts, RFPs, design documentation, technical presentations, and enablement sessions • Lead technical and product sales and recommend best-practice solutions • Guide customers in using Twilio APIs • Conduct technical discovery to understand customer pain points • Design, demonstrate, and present innovative solutions for business challenges • Build and deliver interactive, complex customer product demonstrations • Form strong relationships with technical and nontechnical stakeholders • Independently run low- to mid-complexity opportunities • Identify and resolve customer and organizational issues • Lead small- to medium-sized technical projects with limited oversight • Contribute to the Solutions Engineering community through knowledge sharing, demonstration materials, and reusable presentations • Travel approximately 10% for in-person customer and team relationship building

🎯 Requirements

• 5+ years pre-sales experience selling complex, technical products OR 6+ years of professional experience supporting technical products coupled with customer-facing experience, particularly in delivery or consulting • Excellent communication and presentation skills • Ability to gain audience confidence • Ability to communicate complex topics to multiple audience levels • Ability to understand customers’ communications needs and guide them to technical solutions • Previous software development experience or working knowledge in one or more relevant technical areas • Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience • Familiarity with cloud platforms and cloud application architecture is desired • Previous experience in Telecom, SIP, Contact Center, or Security is a plus • Experience with sales methodologies is desired • Role is not eligible to be hired in California, Connecticut, New Jersey, New York, Pennsylvania, or Washington

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Equity plan eligibility • Corporate bonus plan eligibility • Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave • Commission eligibility • Volunteering and donation support