Principal Product Designer

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $220k - $240k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

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Logo of Twin Health

Twin Health

201 - 500 employees

Founded 2018

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

Twin Health is a company that focuses on improving the metabolic health of employees and health plan members by preventing and reversing chronic metabolic diseases. Utilizing proprietary Digital Twin AI technology, combined with smart devices, wearables, and a clinical care team, Twin Health provides personalized health recommendations. The solutions help in weight loss, lowering blood sugar levels, improving energy, mood, and sleep, and reducing dependency on costly medications by addressing the root causes of metabolic dysfunction. Their evidence-based programs deliver substantial health benefits, including considerable reduction in blood sugar levels, medication elimination, and overall metabolic health improvement, within six months.

📋 Description

• Own the end-to-end experience strategy for Twin Health's mobile app • Invent interaction patterns for agentic AI in healthcare • Identify and drive mission-critical design initiatives with significant scope and long-term timelines • Shape product roadmaps across teams with a design-led perspective • Lead design strategy across interconnected member journeys from onboarding through long-term behavior change • Concept, prototype, and validate novel design patterns balancing AI agency with trust, transparency, and control • Lead complex initiatives end to end and consult across smaller-scale efforts • Drive innovation workshops and ideation exercises • Set the quality bar for interaction design, visual design, copy direction, and systems thinking • Translate clinical complexity and AI-generated insights into intuitive, motivating experiences • Own information architecture, interaction design, visual design, copy direction, and user validation • Identify and influence resolution of visual, accessibility, and interaction issues • Build and steward Twin's design system and establish reusable agentic design patterns • Mentor designers and cross-functional partners • Develop relationships with senior stakeholders and executive leaders • Define and run research, turning qualitative insights into actionable design decisions • Communicate and defend novel design concepts to clinicians, engineers, and executives • Influence business health, product direction, and design culture • Evolve how design functions at Twin • Perform other duties as assigned

🎯 Requirements

• 10+ years of product/UX design experience • Portfolio demonstrating the highest level of craft across interaction design, visual design, and systems thinking • Demonstrated experience designing agentic AI experiences • Proven ability to design 0-to-1 and create original interaction patterns • Highly inventive and creatively courageous, with industry-referenced work • Recognized thought leader in design • Expert communication and storytelling skills • Ability to negotiate with and persuade leaders at all levels • High degree of independence and ingenuity • Bachelor's degree in Design, HCI, or a related field — or equivalent experience • Must be authorized to work for any employer in the U.S. • Unable to sponsor or take over sponsorship of an employment visa • Nice to have: hands-on LLM prompting experience • Nice to have: experience with AI transparency, explainability, or human-in-the-loop interactions

🏖️ Benefits

• Opportunity for equity participation • Unlimited vacation with manager approval • 16 weeks of 100% paid parental leave for delivering parents • 8 weeks of 100% paid parental leave for non-delivering parents • 100% employer-sponsored healthcare, dental, and vision for you • 80% coverage for your family • Health Savings Account and Flexible Spending Account options • 401k retirement savings plan • High level of flexibility • Remote and accomplished global team

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