Senior Manager, Sales Operations – Salesforce

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📊 Sales Operations

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🏥 Healthcare

💼 Consulting

🧬 Biotechnology

Healthcare • Consulting • Biotechnology

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Provide strategic and operational support for UBC sales operations • Oversee and manage the technology stack • Develop sales processes and training • Track leads from prospecting through award • Report on sales and marketing influence on the UBC pipeline • Proactively identify business needs, interpret data, and provide strategic recommendations • Build and maintain scalable data models, dashboards, and analytical tools • Manage sales analytics, including data sourcing, cleaning, exploration, modeling, and validation • Recommend technology platforms, data sources, and infrastructure enhancements • Develop predictive and prescriptive models to forecast trends and optimize sales • Apply knowledge graphs to integrate claims, EHR, wholesaler, and other data sources • Evaluate and integrate emerging AI tools • Translate complex analyses into actionable recommendations for senior leadership • Ensure lead-generation processes and handoffs among marketing, inside sales, and outside sales • Align database segmentation and supplemental contact sourcing with marketing initiatives • Maintain information on sales pipeline status, health, trends, and results • Support demand-generation information packages for management, operations, sales, and marketing • Enhance lead-generation performance dashboards for weekly, monthly, and quarterly business reviews • Maintain an experience database as a single source of truth for UBC projects and proof points • Serve as subject-matter expert for the sales and marketing technology stack • Ensure quality delivery of multiple vendors’ technology solutions across concurrent projects • Develop standard practices, components, and guidelines for integrated technology platforms • Support root-cause analysis and drive resolution of demand-generation and sales-operations challenges • Work on special projects as assigned

🎯 Requirements

• Bachelor’s degree in related field or equivalent work experience • 5–8 years of relevant experience, or master’s degree and 3–5 years of relevant experience • Complete understanding and wide application of technical principles, theories, and concepts within the sales and marketing field • Expert/advanced with customer relationship management (CRM), content management systems (CMS), and marketing automation platforms • Ability to provide technical solutions to a wide range of complex problems • Solutions are innovative, thorough, practical, and consistent with organizational objectives • Strong customer service focus • Demonstrated ability to anticipate business needs, identify improvement opportunities, and advise stakeholders • Ability to lead discussions with all levels of the organization and provide strategic guidance • Familiarity with clinical research, healthcare, life sciences, or PBM industries • Familiarity with working in a vendor partner model • Ability to work flexible schedule to accommodate project deadlines • Strong mentoring skills • Demonstrated ability to prioritize workload and meet project deadlines • Adaptability and willingness to evaluate, recommend, and implement new tools and platforms • Ability to adapt in a dynamic work environment and make independent decisions • Demonstrated team collaboration experience • Minimal travel (<25%) may be required

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401K with company match • Tuition reimbursement (after 90 days of employment) • Flexible work environment • Discretionary PTO (Paid Time Off) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short-term disability (after 90 days of employment) • Long-term disability • Life insurance • Discount programs