Pre-Sales Engineer

🔥 17 hours ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔍 Pre-sales Engineer

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Uniguest

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1986

☁️ SaaS

🏢 Enterprise

🏨 Hospitality

💰 $190M Debt Financing - Uniguest on 2021-06

SaaS • Enterprise • Hospitality

Uniguest is a provider of secure digital engagement technologies and platforms. The company delivers a Digital Engagement Platform comprising digital signage, IPTV/hotel TV, enterprise video, managed hardware, and user applications to distribute connected content and engage audiences across venues such as hotels, enterprises, education, and public spaces. Uniguest also brings together multiple professional AV and market-specialist solutions (Tripleplay, Onelan, MediaStar, Otrum, eStream, Touchtown, Sagely, Janus, Volara, Eversound, Bunch, UCView) to offer integrated software and hardware offerings for customer-facing and internal communications.

📋 Description

• Set up Uniguest platforms to meet prospects’ business needs in collaboration with design, technical, and sales teams • Work directly with end-clients and resellers to conceptualize, create, and present solutions for assigned projects • Envision, model, and provide initial models and UX/UI designs for evaluations • Articulate and document technical architecture, including deployment details and interfaces with other platforms and applications • Identify and document business and stakeholder requirements for strategic projects • Create solution maps tailored to clients’ needs, including APIs and interfaces • Work with Commercial teams on product positioning, technical specifications, and statements of work for proposals and agreements • Support sales teams throughout the sales cycle to increase project conversion rates • Collaborate with Professional Services on integration efforts between Uniguest and customers • Act as system architect for client UX/UI integration efforts when diagrams are needed • Respond to RFPs and RFIs as part of the bid team • Perform in-depth product demonstrations and communicate Uniguest’s values and differentiators • Assist with small, ad hoc UX/UI projects for live clients • Assist with training and certification of channel partners • Maintain knowledge of Uniguest product capabilities and technical architecture • Monitor hospitality and technology industry trends and communicate Uniguest’s modern technology advantages

🎯 Requirements

• 3+ years of experience in a Pre-Sales, Sales Engineering, or Solutions Consultant role • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent experience • Background working with web API integrations • Prior experience or knowledge of one or more major cloud providers: AWS, Azure, or GCP • Visual design skills to create graphics and menus matching end-client expectations • Command of HTTP core concepts, authentication mechanisms, and formal data structures • UI/UX implementation experience in HTML/CSS or other technologies is a plus • Proven technology skills • Outstanding interpersonal abilities and strong written and verbal communication skills • Attention to detail and analytical and problem-solving capabilities • Positive, service-oriented approach • Willingness to travel as needed

🏖️ Benefits

• Competitive benefits package including health, dental, vision, and retirement plans (dependent on position, location, and eligibility) • Employee Assistance Program (EAP) • Career development and opportunities for advancement within Uniguest’s growing global organization • Performance Commission Plan with incentives tied to ARR and pipeline growth • Employee Recognition Rewards Program • Dynamic work environment collaborating with teams across sales, presales, delivery, and support