Bilingual Microsoft 365 Copilot Solutions Architect

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🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $50 - $55 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

💼 Consulting

📣 Marketing

Consulting • Marketing

BPCS, Comprehensive marketing solutions, ltd. is a marketing agency founded in 2015 by four friends and experienced advertising professionals. The company offers integrated marketing, business consulting, advertising, and marketing strategies. Positioned as a 'big little agency,' BPCS combines the resources of larger firms with the personal touch and commitment of smaller agencies, providing responsive and dedicated services to meet complex marketing challenges.

📋 Description

• Serve as a customer-facing Cloud Solution Architect specializing in generative AI, workplace productivity, and agentic solutions. • Help enterprise customers identify high-value AI use cases, deploy secure and governed solutions, and progress toward advanced usage and measurable business value. • Drive adoption and sustained usage of enterprise AI assistants, collaboration tools, and AI agents through customer-success and change-management plans. • Advise customers and partners on designing, deploying, customizing, and operationalizing AI-powered workplace solutions. • Identify, prioritize, and implement AI and agentic use cases aligned with business objectives. • Lead technical engagements addressing identity, security, compliance, governance, data access, licensing, and platform readiness barriers. • Establish secure and responsible AI foundations, including data protection, oversharing controls, information governance, and compliance practices. • Guide AI-agent development and governance using a register, govern, and protect framework. • Develop adoption and change-management plans covering executive sponsorship, user segmentation, communications, training, and enablement. • Educate customers and partners through technical demonstrations, presentations, workshops, and end-user training. • Use adoption analytics and platform insights to communicate usage trends, business impact, progress, and return on investment. • Engage business and technical decision-makers, including executives, to align AI adoption with measurable organizational outcomes. • Coordinate partner-led implementations and internal delivery resources to accelerate deployment, activation, and scaled adoption. • Manage committed adoption and consumption milestones across assigned customer accounts. • Analyze usage and business-outcome signals to identify expansion, renewal, and additional solution opportunities. • Capture customer feedback, technical blockers, adoption patterns, and success stories to support product and delivery improvements. • Lead and motivate technical communities while supporting collaboration across customers, partners, and internal stakeholders.

🎯 Requirements

• Fluency in both English and Spanish, including professional written and verbal communication. • Bachelor’s degree in computer science, information technology, engineering, business, liberal arts, or a related discipline, plus 7–9 years of relevant experience; equivalent practical experience may be considered. • At least 5 years of experience in an enterprise customer-facing position. • At least 5 years of experience delivering customer-facing technical projects. • At least 5 years of experience working with enterprise productivity and cloud platforms. • Demonstrated ability to manage internal and external stakeholders and communicate with technical, business, and executive audiences. • Hands-on experience deploying and driving adoption of enterprise AI productivity solutions, including administration, analytics, and organizational change management. • Deep expertise in identity, security, compliance, and information governance, including conditional access, identity governance, sensitivity labeling, data-loss prevention, AI data-security posture management, and advanced content-management controls. • Experience building, deploying, and governing AI agents through a low-code agent development platform. • Prior customer-facing experience is mandatory; candidates without this experience will not be considered. • Minimum of two relevant technical certifications covering enterprise administration, information security, AI administration, agentic solution architecture, or AI business applications. • Candidates must hold a minimum of two of: MS-102, SC-401, AB-900, AB-100, or AB-730. • Both the bilingual language requirement and the minimum certification requirement are mandatory. • Preferred qualifications include direct enterprise AI assistant and agentic-solution deployment, comparable generative AI platforms, sustained AI adoption, customer education, executive engagement, adoption analytics, change-management strategies, implementation-partner coordination, technical-community leadership, and emerging-AI learning.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account (FSA) • 401(k) retirement plan • Competitive paid time off • Parental leave • Professional growth and development opportunities